hearthwarm.com

1.2
1.2 Based on 82 reviews

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Average Rating

1.2

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5

82 Reviews

5 Star
1%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
93%

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Ordered 2 pairs of novelty socks for…

Ordered 2 pairs of novelty socks for Xmas on October 10. All was slow at first but got tracking updates, but once in UK from USA apparently, they just disappeared. Numerous emails exchanged, but no real clarification on why, where etc. Been asking for a refund, but keep being told to basically hang in there! AVOID!!!

1
Date of experience: Oct 10, 2025
Emma Brown
Never received items and always fobbed…

Never received items and always fobbed offI have now reported them for fraud, which I would encourage anyone to do.

1
Date of experience: Oct 08, 2025
JIll
SCAMMERS

I completely agree with all reviews on here - this company are scammers. I ordered 2 pairs 4th Oct, numerous emails where they have given me no info, apparently they can't give me carrier tracking info as have no idea which carrier will be used in the UK!! Absolute rubbish - don't ever get drawn in by the lovely looking adverts - you won't get the goods or see your money again

1
Date of experience: Oct 04, 2025
caroline stanley
Absolute con of a company

Absolute con of a company. I ordered socks over 2 months ago. They have not arrived and delivery date is still unknown when I try tracking. Do not order from here! I contacted customer services who responded with a nonsense reply of “The shipping company reported that your parcel had been rejected by the Customs somehow“This contradicts the tracking info, which says it is in Cambridge. Complete con.

1
Date of experience: Oct 01, 2025
Mr Anthony Leggety
Absolute crooks

Absolute crooks. Overcharged from what they invoiced, order never arrived after 10 weeks and no response to queries. Unfortunately Apple Pay have no way of refunding! They simply say take it up with the retailer, who never respond. Avoid both.

1
Date of experience: Sep 10, 2025

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