Review Time
I ordered some bracelets for myself and my former partner, but she ended the relationship shortly after I placed the order, before I could give them to her. The company was very supportive and accommodating. Their customer service is exceptional, and I look forward to shopping with them again in the future.
I bought some bracelets from this company for myself and my former partner, but she ended the relationship shortly after I placed the order, before I could present them to her. The service team was incredibly helpful and understanding. Their customer service is outstanding, and I will definitely shop with them again in the future.
I received no updates about my order long after the promised delivery date. After emailing for information, I was informed that the necklace was out of stock. The website claimed it was 'in stock and ready to ship,' yet no one communicated that it was unavailable after my order. They continue to sell items they don't have. I would recommend avoiding purchases as you might wait months for your jewelry.
I found the ring watch on social media and decided to purchase it. I'm so pleased I did. The quality is excellent and very eye-catching. It fits perfectly. I highly recommend this company. I had questions regarding my order, and customer service was very responsive.
The customer service was remarkable. My package was delayed in transit for over 14 days! I reached out to inquire about it, and they offered to send a replacement at no cost. Unfortunately, they were out of stock, but they allowed me to choose another item from their collection for free! I'm very thankful.
My recent order arrived quickly; however, it wasn't the earrings I had requested! I reached out for guidance on returning them, and received a prompt apology for the mix-up, along with a promise to send the correct earrings swiftly. They even told me to keep the 'wrong' earrings! The correct order arrived promptly, and all the earrings are beautiful. The support I received was incredible! Thank you!
I ordered a piece for Christmas with a promised 2-5 day shipping. This was 10 days ago. Now, on December 24th, there's still no delivery. I contacted the seller, as the item was marked as delivered, but I informed them that nothing arrived at my address. I was told to search my property over the next week (a week after Christmas) and that they would resend it if I couldn't find it. I initially informed them that the package never arrived. I had to buy a replacement and now want a refund and to cancel this order. The response felt like it was my responsibility to ensure that my purchased package arrives. SAVE YOURSELF! Shop elsewhere. This experience has been dreadful, and I strongly advise against spending money here; you may place an order and never receive your item.
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Vintage inspired jewelry brand
NYC, US
