Review Time
I appreciate the free version of Heidi, an AI scribe software that I've been trialing along with 3 others. I'll likely stick with it for several reasons: the free version (they need us just as much as we need them), ease of use, and writing style options. I typically use the SOAP (issues) or Psychotherapy Note templates.I don't use the software for every session because I want to keep my clinical skills sharp. I rely on it for intakes, sessions dense with content, or when I need clarity on a client's case. It picks up pertinent information 95% of the time, though sometimes I need to add information manually.I particularly like the Goldilocks writing style, which closely resembles mine. It's crucial to thoroughly read and edit the generated note before pasting it into the chart. Don't forget to review your professional organization's ethical guidelines on the use of AI.When I used my tablet, I would open Heidi in a browser but if I switched out of the browser and went to another application, Heidi was not reliable. My workaround for that was to use my cellphone, keep the browser open, and not lock my screen. Overall, Heidi has been a great little helper.
I am a new grad physical therapist working in an OP MSK clinic with some complex populations. We are fortunate to have 1 hour with our patients without aids however that means we spend a LOT of our time working directly with the patients and don't have any set documentation time. I found Heidi because I knew I wanted to prioritize my patient connections and work life balance. So far, being able to hit record and have a conversation with my patient has been invaluable. Patients have noticed that I am actually connecting with them and appreciate that I'm not glued to my laptop. I just upgraded to the pro trial in anticipation of promoting this program to my clinic to provide to the other therapists. Being able to format my own template for evaluations, daily notes, and progress notes has been amazing. 10/10 recommend the pro version. 8/10 recommend the basic just because the default PT note template doesn't perfectly align with webPT SOAP notes.
What a fantastic innovation Heidi AI is! It's clearly designed by a doctor who understands the pain points and inefficiencies in medical documentation. Heidi AI has been an absolute game changer for my practice. My verbose and unstructured dictation is concisely distilled by Heidi AI's sophisticated artificial intelligence, which then transforms it into a meticulously organized medical note and a tailored clinic letter that speaks directly to my patients, saving me valuable time and effort. This incredible tool is going to save me countless hours every month, allowing us to focus more on providing high-quality patient care.I have been a user of many of the most popular AI scribe products on the market over the last year and a half. I have even experimented with creating my own text-to-speech solutions and integrating them with ChatGPT and Claude. However, one thing that really impressed me about Heidi AI was its unparalleled SPEED. The efficiency and responsiveness of this tool are truly remarkable, making it a standout among its competitors. I have no doubt that I will be a long-time user of Heidi AI, and I wholeheartedly urge all physicians to give it a try. This innovative solution has the potential to revolutionize the way we approach medical documentation, ultimately leading to improved patient care and a better work-life balance for healthcare professionals.
Absolutely amazing scribe service. Makes my notes keeping tidy and quick. Saves me a lot of time which I can use for patient care. I wish I had started using sooner. I certainly recommend it to fellow doctors. Give it a try. You will love it.
Using Heidi allows me to focus on my patients, making the process of connection and trust building much more effective. Knowing Heidi is keeping track of the details frees my own brain for assessment, diagnosis, patient education, and treatment plans.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
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