heidihealth.com.au

4.1
4.1 Based on 200 reviews

Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical re...

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Average Rating

4.1

/
5

200 Reviews

5 Star
65%
4 Star
12%
3 Star
6%
2 Star
4%
1 Star
13%

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Review Time

Gwendoline
Heidi for the win

Heidi is a great AI platform. I have used MANY and this one works well giving me flexibility in how I use AI with my documentation. I have gone from hours of documenting to minutes.

5
Date of experience: May 27, 2024
Alistair H.
This software is amazing

This software is amazing, saving hours of admin work with notes that are ordered correctly. Allowing me to focus on patient care.

5
Date of experience: May 27, 2024
RF56
excellent product with great outcomes…

excellent product with great outcomes and accurate - reduces waiting time and also admin time.

5
Date of experience: May 27, 2024
Frederic
The customer service has been amazing

The customer service has been amazing. And Heidi as a tool is invaluable. The level of precision is high, and it makes note-taking a breeze. As a CBT Psychotherapist I have tried several note taking platforms, but Heidi is by far the best.

5
Date of experience: May 27, 2024
glibou
Gamechanger

Gamechanger! I'm always seeking ways to be more effective and more efficient so that my patients can get "all of me" during a visit. Heidi is the biggest move in this direction I have made and wholeheartedly recommend it. It is intuitive and does not take a huge learning curve. It allows me to be present and engaged and helps makes my notes better without any concern of replacing the human element. You still have to ask good questions and have solid medical knowledge and I don't feel like it steps on my toes at all. Corey FNP in Family Practice

5
Date of experience: May 26, 2024
thibault2603
I was overwhelmed with notes and spent…

I was overwhelmed with notes and spent all my evenings doing paperwork. Now it takes me about 30 min to wrap up the notes and sign them. It’s such a blessing!! Thank you!!

5
Date of experience: May 26, 2024
Minna Morris
Worth every penny

I've been using Heidi for a little over week now consistently for my visit notes. I love it! It has cut my documentation time in half! I've only had to week a few things but I am so happy with it!

4
Date of experience: May 25, 2024
Babette Bell
Stunned at how this has revolutionized…

Stunned at how this has revolutionized my practice. Charting is efficient, patients feel more engaged since I’m not always turning to the computer, and key details (especially the vital voice of the patient!) are captured. So glad I found this tool.

5
Date of experience: May 25, 2024
Danna Bell
I am an Orthopaedic surgeon

I am an Orthopaedic surgeon. I have been trying Heidi software for some time. The software is getting better at formulating my letters to what I need. It is excellent at summarising what I say and is getting better with time. I suggest clinicians try it dectating a few consultations and create their own letter style. It has been a great experience so far. Help the software to help your practice,

5
Date of experience: May 25, 2024
Bernard Cook
Awesome time saving program.

Heidi is an execellent tool which saves a lot of time. The ability to 'click and go' to start recording makes it much more user friendly than other programs and for those who aren't too good with computers. This program has revolutionised dictation. There is no longer any need to dictate psychology notes or reports in sequential fashion. Similarly with recording of sessions - the program organises everything into headings and different sections. There were a couple of connection issues which seemed to drop part of the recording. Other than that, an excellent setup with very good support and demonstrations videos.

4
Date of experience: May 24, 2024

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Business Details

  • Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.

    Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more

  • email support@heidihealth.com
  • language https://www.heidihealth.com.au

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