Review Time
I strongly advise against purchasing from this seller. I ordered a dress that was advertised as on sale and in stock. When it didn't ship within the promised 2-5 days, I contacted them. The shipping was pushed back to January 13th. On that date, I reached out again, only to find it delayed until February. When I requested a refund, the owner refused and only offered store credit, violating their own policies and consumer protection laws. This is an absolute scam!
Avoid this business at all costs! I ordered a dress that was advertised as on sale and in stock. After waiting for the promised shipping time of 2-5 days, I reached out only to find out it was delayed until January 13th. Following up on that date, I learned it was pushed back to February. When I requested a refund, the owner refused and only offered store credit, violating their own policies and consumer protection laws. This is a total scam!
Steer clear of this company! I ordered a dress on November 30th, expecting it for December 31st. I planned the shipping for my apartment, thinking it would arrive in time. After two weeks of silence, I checked in and was told it was busy but would ship by the 23rd. By the 20th, I knew it wouldn't arrive, and when I requested to change the address, they agreed but kept delaying. Eventually, they said it would ship January 12th. When I asked for a refund, they offered only store credit. Why would I want to shop here again? It's not even a return or exchange since the dress never shipped.
Stay away from this company! They're complete frauds. I ordered an item advertised to ship within 5 to 7 days, but two weeks passed with no delivery. They promised to upgrade to overnight shipping to meet my deadline, but when that date came and went, I asked for a refund and was denied. They insisted on store credit despite the item never shipping. This is a predatory business—avoid them!
I placed an order on November 29th for items marked as in stock, with a promise of 24-48 hour shipping. However, I was informed they weren't actually in stock and faced repeated delays. When I sought to cancel, they insisted on store credit only, despite their failure to ship on time and the FTC regulations regarding such practices. I have documented everything and filed complaints with relevant authorities. Based on my experience, I cannot recommend this company.
I pre-ordered a dress set to ship on 07/21, but when that date passed, I was told there was a 'slight delay' to 07/31. That day came and went with no shipment, leading to more vague responses and further delays. This was for a wedding event, and the constant delays have ruined my plans. If a business is facing delays, they should notify customers proactively instead of forcing them to chase updates. I won't order from this brand again.
Avoid this place. I discovered this company on social media and ordered two dresses for a wedding. I paid for overnight shipping but only received one dress, which was of poor quality and incorrect sizing. When I contacted customer service, they only offered store credit or a different size for an item I didn't want. They refused to refund even for the unshipped dress. Save your money—this site is a complete scam.
I just received my pre-ordered dress. Customer service informed me they are moving away from pre-orders and have restocked, which is great since most complaints are about pre-orders. I was pleasantly surprised by the quality of the dress; it exceeded my expectations. I will definitely consider purchasing again!
I was searching for a dress with a lace-up back and found this site. Initially skeptical due to mixed reviews, I decided to order after seeing a bride wear the same dress. They promise 3-5 business days for shipping, but it took about 8 days, so I recommend ordering in advance. The dress arrived nicely packaged, and overall, I'm pleased with my purchase. The material is good, though I question if it's worth $300, especially since they only offer store credit for returns. The sizing is mostly accurate, but I found it a bit tight. Overall, a nice dress, though I wouldn't say it's worth the price.
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