Review Time
Childs Initial Necklace. January 26. bought for my Granddaughters 9th Birthday. Fast and easy ordering and delivery. The product is exactly as it showed on their website and the quality is fantastic, I will definitely be ordering from them again.
Absolutely fantastic service and quality products from Hey Big Day. The website is brilliant, particularly for ordering personalised jewellery. I'd ordered on 7th December a 'name' necklace and a pendant locket (each with little charms), as Christmas presents and both arrived well before. My partner was absolutely delighted with both pieces of jewellery when she opened them on Christmas morning. Unfortunately though, the clasp on the locket wasn't holding (possibly down to my fat fingers when I opened it to put a picture of our dog inside!). I emailed HBD on 27th December to enquire about the return and repair process and received a reply that same day. The pendant was duly returned to HBD with the provided returns label and despite the New Year holiday break was returned to me on 3rd January. The repair to the clasp was first class (my partner didn't let me open it this time though!) and we are both extremely pleased customers.A further recognition has to go to 'Ben' at HBD, whose communication throughout the process was first rate.HBD will definitely be my first choice for any future jewellery and I would highly recommend them for all aspects of their service.
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HBD specialises in high-quality personalised jewellery handcrafted in our Sheffield workshop. Using premium materials including 18ct gold plating, sterling silver, solid silver and vermeil, we create meaningful, custom pieces designed to be worn and cherished every day. With solid gold coming soon, our collection continues to grow while maintaining the same commitment to quality and craftsmanship.
Every order is made with care by our in-house team, allowing us to offer fast turnaround times without compromising on detail. Thousands of customers trust us for our durability, thoughtful designs and responsive customer service. Whether it’s a name necklace, bracelet or a bespoke gift, we’re proud to craft jewellery that holds real sentiment.See more
