hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Robert Price
I can recommend this company to anybody

I have to say that I was some what apprehensive about having anything done to my heating system as I had only renewed my oil boiler only a few years before, but the company assured me that I could still retain my boiler and have it as part of a hybrid system where the majority of heating would be done by the air source heat pump. The engineer that they sent was very good in explaining what would could be done was very professional and helpful and the engineers that fitted the system were very good and the whole process went like clockwork, and if I had any queries getting in touch with the company was easy and I always felt were very helpful. I am only too pleased to recommend them to anybody.

5
Date of experience: Dec 04, 2025
michael
Very successful install

The whole process went very smoothly and they are an easy company to work with. The system is very good but one thing to be aware of is that you need to go for the larger battery. The installers set the battery limits to min 20% max 80% so the 9kw battery is really only 7kw.

4
Date of experience: Dec 03, 2025
Debra Bell
Very thorough company

Very thorough company

4
Date of experience: Dec 02, 2025
Robert Crowfoot
Top job

Got on with job in hand very good working people

5
Date of experience: Dec 02, 2025
martin davies
A thoroughly professional solar installation

From solar survey to installation a thoroughly professional service at a very competitive price.

5
Date of experience: Dec 02, 2025
Bill Belton
Great that you can give feedback from a…

Great that you can give feedback from a company that installed solar panels to the HIES scheme that ensures that everything is ok

5
Date of experience: Nov 28, 2025
Steve Clarke
We enjoyed a great experience.

We enjoyed a great experience with the ordering, delivery, installation of our Batteries (2x5kW). Great communication throughout. Zero issues. The App we now use to monitor and control our system is excellent too.

5
Date of experience: Nov 28, 2025
Stephen Squires
Kept me informed at every stage

Kept me informed at every stage. Installation was done ahead of schedule with minimum disruption. Very pleased

5
Date of experience: Nov 28, 2025
Russell Hunter
Fantastic company e d f installers were…

Fantastic company e d f installers were the best what a lovely pair of lads could not do enough and explained everything as simple as possible 5 stars

5
Date of experience: Nov 28, 2025
Michael Brown
solar and battery installation was perfect from the sales meeting to the installation and operation.

The installation related to solar panels and a battery. All aspects of this work from the

5
Date of experience: Nov 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More