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hiesscheme.org.uk

hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
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Review Time

Lloyd Kendall
Very professional All the staff and engineer's that worked on the project were all top notch

All the staff and engineers that installed it were all working professionally and cheerfully and I enjoyed having them work on my project many thanks 🙏 Amen 🙏

5
Date of experience: Oct 08, 2025
Lee Shane Cooper
Prompt and professional

Prompt and professional

5
Date of experience: Oct 07, 2025
gary thorn
They insured the installation all went…

They insured the installation all went well, minor setback due to no full survey being performed.

4
Date of experience: Oct 06, 2025
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Mr Robert Makin
Work carried out professionally with…

Work carried out professionally with continuing support after completion

5
Date of experience: Oct 06, 2025
customer
Very professional and would highly…

Very professional and would highly recommend

5
Date of experience: Oct 06, 2025
Isabel
Simple and clear process from quote to installation

The whole process from getting a quote to installation of the system was professional and efficient. Any queries I had were answered in a simple way (which I needed!).

5
Date of experience: Oct 01, 2025
Gary Hopkins
I recently used HIES for my solar installation

I recently used HIES for my installation, and the experience has been excellent from start to finish. What really stood out was the level of reassurance and protection they provide throughout the entire process. They thoroughly vetted my installer, which gave me complete confidence before any work even began.On top of that, HIES protected my deposit, something that gave me real peace of mind, especially with so many horror stories out there. They also insured my installer’s guarantee, adding another layer of security for the long term.

5
Date of experience: Oct 01, 2025
Peterjohn Durrell
Great to have the reassurance

Great to have the reassurance

5
Date of experience: Oct 01, 2025
Victoria Santos
Great customer service

5
Date of experience: Oct 01, 2025
Yvette Lathe
Workmen were fantastic

Workmen were fantastic: polite, industrious and helpful.

5
Date of experience: Sep 30, 2025
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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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