hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

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Audra Kelly
Faulty device and zero after sales service

The device has failed to work and I recently had 6 days without any results.I have CHD and needed the data as I have to see my cardiologist.There is no after sale s service.I tried to contact the provider as I had tried all the suggestions for no service. Your device will not pair with my I phone.Are you going to contact me or is your company due run by AI ?I see there are terrible comments about your company which I failed to.see before I paid £208.

1
Date of experience: Jul 15, 2025
Lacey
Concept is awesome

Concept is awesome. Lots of data points 24/7 both pulse and BP. The band is too light, and starting to break down. Needs to improve quality and add some aesthetics.Would like to see ability to do quick manual BP so I could check postural BP.Overall a good product needing only few minor tweaksThank you

3
Date of experience: Jul 15, 2025
Digby Anderson
I think this is a waste of money

I think this is a waste of money. I have had to recalibrate regularly and now find that I have to pay £50 if I want to access readings over one month old.A traditional monitor for £20 seems to be a better solution

2
Date of experience: Jul 15, 2025
Mike Rogers
This is a great product

This is a great product, it gives you analysis of daily, weekly and monthly reports on your blood pressure. Shows you when it's high and when it's lower, this can give you an insight into what is making your blood pressure too high and what factors are bringing it down. I have recommended this product to a number of my friends and all of them have said how good they think it is. I have the early "Aktiia" model which has been superseded with the "Hilo" model, so I can't comment on the latest model, only things I would say is I wish the battery on the wrist band could last a bit longer before the need to recharge and also sometimes one or two of the hourly readings don't show up for no obvious reason but this only happens very occasionally and is no great problem. My doctor loved it when I showed him the effect of the medication he had prescribed for me and how it had lowered by blood pressure significantly. If you value your health this product is money well spent!

5
Date of experience: Jul 14, 2025
Tommie Long
Could not get hold of Customer Service

Having put a slightly negative view on Trustpilot (14/07) because I could not find a contact telephone number for the customer services I was contacted via e:mail and the issue with my band not charging has been resolved and this morning I had a telephone call from a very nice gentleman making sure that every thing was in order. It is, and the service has been excellent.

5
Date of experience: Jul 14, 2025
Rex W.
When it was Atkiia I found customer…

When it was Atkiia I found customer service very unhelpful, bordering on hostile, I hope Hilo will be different.i still get drops in readings for no reason, which is frustrating, as there seems no rhyme or reason to it.

3
Date of experience: Jul 14, 2025
ML10
I only just got dignosed with hight…

I only just got dignosed with hight blood pressure. Which shocked me i tried wrist monitors and arm monitors. But due to being busy I wasnt getting true readings. I then quilified for Aktiia trail and started using. I have since bought one for my borther to use.Due to wear and forget nature about the band.

5
Date of experience: Jul 14, 2025
MrPierro2743
Too complicated

Too complicated. Sometime it works and other times it’s unreliable. Overall it is of some help

3
Date of experience: Jul 14, 2025
HH67
Super monitoring that gave me great…

Super monitoring that gave me great peace of mind

5
Date of experience: Jul 14, 2025
Gary Butler
Keeps me on my toes

The band keeps me motivated to manage my blood pressure. The daily data keeps me informed and I use these to discuss management of my blood pressure.

5
Date of experience: Jul 14, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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