holidog.com

2
2 Based on 80 reviews

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Average Rating

2

/
5

80 Reviews

5 Star
20%
4 Star
4%
3 Star
0%
2 Star
6%
1 Star
70%

Filtered Reviews

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Woody Clark
Seems that Holidog isn't what we may…

Seems that Holidog isn't what we may hope for. I found someone in close proximity to me via the free search that could accommodate my needs. Once the subscription of £57 was paid they disappeared. Several attempts were made to contact them again without success. I had further notification from others that weren't anywhere close to me. In addition the price went up three fold. I have requested a refund although I don't hold much hope given other reviews

1
Date of experience: Nov 27, 2024
Tazewell Sanders
Never ever trust this service

Never ever trust this service. They are completely unreliable and should be avoided at all costs.

1
Date of experience: Nov 24, 2024
Damian Foster
Bad experience.....I contacted several…

Bad experience.....I contacted several via their website but received no reply and the ones who did were not suitable or failed go ahead.I paid Holidog £57.00 for three month subscription & further £4.90 to get contact details of the person to discuss my booking. Today, I messaged Holidog from their website to refund or £57.00 & £4.90 and cancel my subscription and they deleted my a/c and did not reply to me. I am going to report them to my credit card company if they fail to refund my money.Please do not trust them as most of the people on their site do not reply. Waste of time & your money.

1
Date of experience: Nov 17, 2024
Vilma C.
Possible fraud

Bad experience.....I contacted a couple of people to look after my dogs and none of the people actually contacted me. Out of the blue I got a contract from someone called Claire from Wakefield her price came up as £300 for 5 day holiday which would be fine but for the fact that she was advertising her services as a dog sitter for £12 per day. After question the situation as I strongly felt it was a scam I questioned it to be told your a joke! I actually work in fraud so straight away realised something is definitely isn't right..... regardless of this person saying they have numerous reviews processed with caution as this could be a fake profile and website up to steal your money

1
Date of experience: Nov 15, 2024
Claire
Is highly overpriced …

Is highly overpriced 60£ every 3 months I think that’s little bit too much

2
Date of experience: Nov 01, 2024
Angela Parker
Money over safety of animals?

From my experience they seem to prioritise money than the health and safety of dogs. They get quick money from subscription without confirmation of a sitter. So you can end up paying £57 for 3 months minimum subscription and no sitter at the end.

1
Date of experience: Oct 04, 2024
Lyndsay
Do NOT trust Holidog

Do NOT trust Holidog. They do not respect consumer rights or abide by online legislation. They will lie to you, string you along and take your money, it's that simple.

1
Date of experience: Oct 03, 2024
Clinton Taylor
Scam

After membership cancellation they still taking money from my account.there is not any customer service.

1
Date of experience: Oct 01, 2024
Gregory Wilson
Very quick and reassuring response to…

Very quick and reassuring response to my query.

5
Date of experience: Sep 30, 2024
Frances
Stealing money from my bank account…

Stealing money from my bank account despite cancelling membership and several emails to Mary from Holidog.Mary is responding to the dog sitter I booked but continues to ignore my emails.Currently going through the fraud process with my bank and will be reporting the situation to ActionFraudUK too.

1
Date of experience: Sep 27, 2024

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