hom-ember.co.uk

3.2
3.2 Based on 82 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

82 Reviews

5 Star
43%
4 Star
13%
3 Star
2%
2 Star
1%
1 Star
40%

Filtered Reviews

Filter Reviews

Review Time

Carolyn M
Excellent customer service

Excellent customer service! Very good and timely communication, I had a problem with my order and it was resolved quickly and satisfactorily - can recommend this company.

5
Date of experience: Feb 05, 2026
Phil Rolland
Yeah buyer beware

Yeah buyer beware. Its been a while since I fell for a scam like this ; website with nice pictures, branding and London address. But clearly the pictures are of different goods and what arrived was a rough (literally) approximation of what was advertised which addtionally was completely battered and broken. On going for the refund its the old rubbish you used to get 20 years ago about 'high volume of enquiries' and 'tickets' being issued for your refund request to be looked at. I am not hopeful my refund will happen and the junk is so rubbish I feel bad spending the carbon footprint in returning it to be pulped.

1
Date of experience: Feb 03, 2026
Wonderful quality

Lovely ceramic clock purchased to replace a defunct mantle clock.Wonderful quality and the perfect colour to match our decor. Thank you.

5
Date of experience: Feb 02, 2026
Debbie Penny
Worth the wait

Delivery was a bit slower than expected but the clock is such good quality and so quirky it was worth the wait!

5
Date of experience: Feb 01, 2026
Beautiful picture on the internet but…

Beautiful picture on the internet but doesn’t translate to the actual product. Glasses arrived looking a bit dirty and had a small piece of glass in one of them.

4
Date of experience: Feb 01, 2026
Jackie Brown
The ornament is of good quality

The ornament is of good quality. Would like to know the length of delivery time. I had expected an earlier delivery.

5
Date of experience: Jan 31, 2026
MS GIZZI
Different design

Lovely and very individual product

5
Date of experience: Jan 30, 2026
Vanessa Hodgkinson
Excellent

Excellent. Great products delivered on time. No issues at all.

5
Date of experience: Jan 30, 2026
Nick Runeckles
The Bath robe was a birthday present… and it is OK!

The Bath robe was a birthday present for my wife - and it took a bit longer than advertised to arrive. And then I read the reviews on Trust Pilot and was a bit worried that I had made a bad decision but, when it arrived (two days late - so not by much) it was actually rather nice, and my wife does like it. It is made in China like so much of the modern world, but the quality is about on par for the price, which is pretty reasonable.

4
Date of experience: Jan 30, 2026
Miss Ceilidh B Gibson
The quality was without a doubt the…

The quality was without a doubt the best I have seen in a chopping board…packaged well and delivery was smooth and effortless. I will certainly be checking out all the other beautiful brands in stock…..extremely pleased…thanks and well done to your whole teams.

5
Date of experience: Jan 29, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More