hom-ember.co.uk

3.2
3.2 Based on 82 reviews

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Average Rating

3.2

/
5

82 Reviews

5 Star
43%
4 Star
13%
3 Star
2%
2 Star
1%
1 Star
40%

Filtered Reviews

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Review Time

J. D.
Terrible quality but good customer service

Ordered 3 smoothie cups, one was completely in pieces when it finally arrived, one lid was cracked and the "reusable" glass straws of all 3 were smashed. I emailed looking for a refund but don't hold out much hope. I will never order anything from this website again.**** Update; I received a full refund, customer service was prompt and efficient

3
Date of experience: Dec 16, 2025
Drop shipped items from China

Spent £30 on a whiskey glass. A week went by with no contact. Finally got a tracking code and when I searched it, found out the parcel was coming from China. Later found the exact same whiskey glasses listed for £8 on Temu

1
Date of experience: Dec 15, 2025
Ryan
Ordered from the UK site and is being…

Ordered from the UK site and is being delivered from China. Hugely misleading and is not stated when placing the order. All contact and return addresses are UK to further mislead the consumer

1
Date of experience: Dec 11, 2025
Ollie Wood
It is just drop shipped cheap items…

It is just drop shipped cheap items delivered from China. Very misleading and even after 3 weeks still no item arrived.

1
Date of experience: Dec 10, 2025
Peppe
Disgusting

Disgusting, I was looking for statement piece house decor onky to find exact same one on Temu.Their price 65e temu - 10e

1
Date of experience: Dec 07, 2025
Nik P
My first time buying from this company…will be my last

My first time buying from this company and the experience has been terrible. The estimates on despatch and shipping times are wildly inaccurate and my order has still not arrived nearly 3 weeks after my order. The website gives the impression that the items are coming from the UK but they are clearly coming from somewhere overseas (who knows where exactly, they don't tell you). Worst of all I've had no communication about why it is delayed or when I might actually receive it. I sincerely hope I don't have to return anything as I fear that will also be a disaster. I can't comment on the quality of the items, which is why I've given 2 stars and not just 1, but either way I won't be buying from them again. I have now edited my review to only 1 star. The items finally arrived and were appallingly packed and the quality of the products was poor. From start to finish this has been a terrible experience.

1
Date of experience: Dec 02, 2025
Tom Newman
I ordered the whiskey glasses - very poor communication and still no glasses

I ordered the whiskey glasses. I was asked for my address confirmation 8 working days ago and my order has still not been dispatched. I have emailed four times and no response. This was a gift for a friend abroad so I have now had to purchase elsewhere. Very disappointing

1
Date of experience: Nov 17, 2025
Lisa Scribbins
Modern Aluminium shower shelf

I purchased the Modern Aluminium shower shelf which arrived bent and completely out of shape and the quality is very poor. I will not be buying from this company again. Total waste of money and it has gone straight in the bin.

1
Date of experience: Oct 06, 2025
Andrée Smith
Subtle Cushion Cover for Your Couch

I wasn’t sure a cushion cover would make a huge difference, but the mod blocks striped cushion cover definitely proved me wrong. The stripes have a simple yet unique design, adding just the right pop to my couch. The fabric is durable, soft, and the perfect balance of comfortable without feeling too plush. It adds a great visual element without overpowering the room’s vibe. It's the kind of detail that subtly enhances the space.

5
Date of experience: Jul 17, 2025
Trent H.
Rustic Charm in a Side Table

This wooden side table is a perfect addition to my bedroom! The rustic charm of the natural brown finish gives it such a warm, earthy feel. It’s surprisingly sturdy for its size, yet light enough to move around easily. Whether I’m using it for my morning coffee or displaying a plant, it works perfectly in the space. Plus, it was super easy to put together, which is always a plus.

5
Date of experience: Jul 16, 2025

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