Review Time
I’ve purchased these same cabinets before however for some reason they became unavailable via the usual big box stores. I continued to look on line until I found home square. The price was reasonable and the staff friendly when I called with a couple of questions. I placed my order via their website without a glitch and the best part is they arrived sooner than expected. Definitely bookmark their website.
My dining room set arrived yesterday. It was in perfect condition. I had spoke to customer service rep and they gave me a delivery date. Arrived on schedule. The customer service rep was really nice . Thank you home square for an easy purchase. I am now looking for more furniture on the website. I definitely will be a return customer.
Customer service chose not to respond to my concerns until after the 60-days so they could rely on the return policy to refuse to return the items purchased which are still boxed in the original packaging never opened. No one will call to discuss the matter. They only respond via email. Extremely poor customer service & product guarantee.
Bought a buffet from Homesquare. Was sent the wrong item and the top board was broken on one end. Tried day after day to contact customer service to no avail. Homesquare should be made to stand by their products. Their customer service is nonexistent. Do not buy from them!
Would NOT recommend purchasing furniture from this site.We ordered a sectional couch and the hooks to attach the two sections together are misaligned so not all of the legs are touching the ground and the two sections are slightly offset from one another. HORRIBLE customer service- they have a phone number to call ONLY for new orders. Customer service for existing orders is only handled through email, and they are atrocious with responding- won't respond for months, we follow up, receive one response and then no follow up or action taken. Last correspondence was they promised to send additional parts (which isn't the issue in the first place) and we have not received the parts and they have not replied to our latest email letting them know the parts never arrived.We bought this couch over a year ago and the issue is still unresolved. Not worth it.
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Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
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