Review Time
I have tried to call customer service but it directs you to their and I have sent 10 emails with no response. My furniture arrived damaged and I was seeking replacement parts but have had no luck. They do not answer their customer service line, they do no answer their emails and their online form for replacement parts does not work. BE WARY!
Their Customer Services is the worst. On 9/18/20 I spoke to Jesse asking about how to cancel my order that I just placed. All he saiid was to send an email for this request. I wanted to ask him a few more questions, he didn’t give me a chance to ask but hung up my phone. I called again right after that, luckily he picked up again, I asked him why did you hung up my phone?, As soon as he heard my voice, he hung up my phone again. Never buy anything from this company because they don’t have customer service to answer or help with the order that already placed, only by email, especially when you need to cancel your order, by the time they responded the email, the order already shipped. Once you cancel your order or refuse the shipment, you will get hit with re-stocking fee or cancellation fee, this company is very sleek by doing that. Plus they don’t provide free shipping under $300.00 and their price is more expensive than some companies.
Customer service is extremely poor to non existant. When they do finally return an email they dont respond to what you asked them. Thought I'd get my couch in 7 days. Well a month later I just got it today. I will NEVER buy from this company again and I certainly wouldn't recommend them. Well, maybe I would to Donald Trump.
I purchased two dressers and a nightstand from them and when I realized I didn't need them, I attempted to cancel the order using the "Cancel Order" button on the website, but it wouldn't allow me to. I tried to call customer service several times and finally the answering machine said that "no one was available to answer calls", so I placed a return request via their website. Two weeks later I still did not receive a response or a return label to send the items back. When the order finally arrived (several days later than they said it would), I kept trying to reach them... days later someone finally emailed me with instructions on how to return the items. The boxes were never opened, and I got charged $183.94 for shipping. I wish I had read the reviews on them before I bought anything, which were mostly bad... they have the worst customer service! I wouldn't buy anything from them if I were you.
do not buy from homesquare!!!they do not have costumers service at all!!! they dont send you any update on your order and the worse is they write in they website "48 hours shipping" and i waiting almost 12 days to my order - in usp update its says "in transit" for 12 days already!!i wish i could cencle this order !!same on you guys!!
do not order from them i repeat do not order from them it may look nice but don't do it. you will go through hell and their customer service sucks ass their blocked me after i emailed them about a order i made two months ago i will be filing a dispute with my bank. I tried calling but zero help i tried looking up the order on the website but for some reason it is not found this site is a scam!
If I could give them less than 1 star I would. This company is ridiculous. First of all you can’t speak to someone in the phone unless you are ordering. All customer service is done via email. That was my first warning. Then I ordered a dresser Aug 15 and when it came it was damaged. So again here I am trying to get in contact with them and no one is answering my emails. BUYERS DON’T PURCHASE from them.
If I could give them 0 stars I would, and HOUZZ is just as much to blame.....ordered a desk, they marked it shipped 1 day later, 6 weeks later, no one can give me a tracking number then they give me one, and its incorrect, and on and on it goes. STILL trying to get my refund that they offered to me, which I replied yes to, and they still haven't processed my refund! Wish I had used this website first before ordering.
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
property.com.au
elextra.dk
trufitas.com
interactionrecruitment.co.uk
clarendonfineart.com
blueprintincome.com
acutrack.com
autotuner.com
prezi.com
eternalbeautyamerica.com
