hooverdirect.co.uk

4
4 Based on 201 reviews

Official Hoover Online Store - Shop a wide range of floorcare, laundry, cooling and cooking product....

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Average Rating

4

/
5

201 Reviews

5 Star
70%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
21%

Filtered Reviews

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Review Time

John Jeffferis
Does the job.

Works well. Does the job.

5
Date of experience: Sep 07, 2025
John Mckie
New Hover

Excellent product at a good price and fast delivery.

5
Date of experience: Sep 07, 2025
Joanna
Great hoover

Delivered on time and very satisfied with the hoover.

5
Date of experience: Sep 07, 2025
Jonathan Shaw
Hoover has come a long way

Hoover has come a long way since we last had one decades ago.I was pleasantly surprised at how neatly and accurately everything fitted together with a satisfying click.The suction power is very impressive. It's easy to manoeuvre and versatile.The HL4 represents excellent value for money.

5
Date of experience: Sep 06, 2025
John
Appalling

Appalling - I ordered a vacuum cleaner on line - you took the order, I paid over my money - You didn't deliver the next day - it turned out you didn't even have the hoover in stock. Appalling service - I only got refunded 5 days after the event.

1
Date of experience: Sep 06, 2025
a baptie
Great customer service

There was a problem with our hoover, but it was sorted really quickly. Thank you!

5
Date of experience: Sep 05, 2025
Pam Nichol
One word amazing

One word amazing

5
Date of experience: Sep 04, 2025
Franco Procicchiani
Got what I wanted

5
Date of experience: Sep 04, 2025
Dilip Unadkat
When I ordered it was specified that…

When I ordered it was specified that the order would be dispatched same day and will be received by me in 24 hours. This was not the case and it took 4 days. Misleads customers into buying with false promise of same day delivery.. I did message the complaint and the response was not apologetic and no care attitude.

1
Date of experience: Sep 03, 2025
Darryl.uk
Don't buy a Hoover from them if you want a seamless experience

Items battery not working correctly after two weeks. No Spares in Stock so only option to return. Which is all in my time and effort. The wall now also has a bracket fixed to it which will leave a hole. You also can't speak to them it's all done by email which takes forever.SUCH disappointing service from such a large company

1
Date of experience: Sep 03, 2025

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