Review Time
Hoover has come a long way since we last had one decades ago.I was pleasantly surprised at how neatly and accurately everything fitted together with a satisfying click.The suction power is very impressive. It's easy to manoeuvre and versatile.The HL4 represents excellent value for money.
When I ordered it was specified that the order would be dispatched same day and will be received by me in 24 hours. This was not the case and it took 4 days. Misleads customers into buying with false promise of same day delivery.. I did message the complaint and the response was not apologetic and no care attitude.
Items battery not working correctly after two weeks. No Spares in Stock so only option to return. Which is all in my time and effort. The wall now also has a bracket fixed to it which will leave a hole. You also can't speak to them it's all done by email which takes forever.SUCH disappointing service from such a large company
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