horizonmicromobility.com

4.8
4.8 Based on 369 reviews

Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories...

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Average Rating

4.8

/
5

369 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Gavin
Great experience

Great experience

5
Date of experience: Oct 07, 2025
Estanislao Bosch
Great service.

Great service.I was always up to date on delivery dates

5
Date of experience: Sep 26, 2025
Krzysztof Jarosz
Great service

5
Date of experience: Sep 23, 2025
Daniel Middleton
good

very helpful people

4
Date of experience: Sep 18, 2025
Neil  Richardson
Excellent service from horizon

Excellent service from horizon, they kept me well informed regarding my bike order via NHS cycle scheme. The bike was assembled by them and delivered via there delivery service fully built and in excellent condition. I am very happy with my ado ultra.

5
Date of experience: Sep 18, 2025
Lorna
Easy to communicate with

Easy to communicate with, responds quickly to emails

5
Date of experience: Sep 12, 2025
Fani
Totally bad experience for Cycle2Work scheme

I approached Horizon Micromobility to purchase a bike through Cycle2Work Halfords scheme. After several emails and communication exchange with the Customer Services, I got a quote for a bike and additional safety equipment (revised 4 times to get it right). I specifically asked the company whether the bike was available and they confirmed twice through email that the bike would be available early September and I should submit the quote to secure a bike as soon as they are in stock. I applied submitting the quote end of August, waived the waiting period, and once the order was confirmed by all parties, the Customer Service of Horizon Micromobility told me the bike is out of stock and will be available in November!!!! This is such an unprofessional retailer! I trusted them because of the high reviews but they totally don't worth it! They just lie to you to get your money!

1
Date of experience: Sep 08, 2025
Raymond Pollard
Very helpful in the way got my bike e26…

Very helpful in the way got my bike e26 engwe love it

5
Date of experience: Sep 05, 2025
Peter Monk
Item arrived quickly and all good

Item arrived quickly and all good. Would order again

5
Date of experience: Sep 02, 2025
Carl
Fast delivery and great product…

Fast delivery and great product cheapest on the internet

5
Date of experience: Sep 02, 2025

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