horizonmicromobility.com

4.8
4.8 Based on 369 reviews

Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories...

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Average Rating

4.8

/
5

369 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Rosie
A very pleased newbie cyclist.

Once the order for my Heybike went in, it was all systems go and the bike was processed quickly and efficiently. There was a problem with the paintwork that Matt pointed out, but it was one I could live with especially as a shop voucher was added to my deal with him. On arriving back home I did find the brakes spongy, but determined to learn bike diy repairs, I turned to YTube and with its help and a £14 kit found online and 15mins tweaking I now have incredibly sharp brakes.

4
Date of experience: May 01, 2025
Muriel C.
A very pleased newbie cyclist.

Once the order for my Heybike went in, it was all systems go and the bike was processed quickly and efficiently. There was a problem with the paintwork that Matt pointed out, but it was one I could live with especially as a shop voucher was added to my deal with him. On arriving back home I did find the brakes spongy, but determined to learn bike diy repairs, I turned to YTube and with its help and a £14 kit found online and 15mins tweaking I now have incredibly sharp brakes.

4
Date of experience: May 01, 2025
Jeffrey F.
Great reliable service

First class service and the quality of Bosch display mount is excellent, I'll be using Horizon Micromobility if/when I need further items for my Trek emtb.

5
Date of experience: Apr 22, 2025
Maxine T.
It's my first e-bike and, living in hilly West Wales, it's a real gamechanger!

I bought my Heybike through the my work cycle scheme. The process was so easy and once I had my certificate I used the Horizon Mobility website to purchase my bike. It was really straightforward and the staff were incredibly helpful when I rang about the delivery. Delivery guy was great too. The bike came fully assembled which I highly recommend. It's my first e-bike and, living in hilly West Wales, it's a real gamechanger!

5
Date of experience: Apr 22, 2025
ImortalGod
Bike did not arrive on day planned

Bike did not arrive on day planned due to system error but once notified the service was excellent

4
Date of experience: Apr 22, 2025
Paddy Kelly
It's my first e-bike and, living in hilly West Wales, it's a real gamechanger!

I bought my Heybike through the my work cycle scheme. The process was so easy and once I had my certificate I used the Horizon Mobility website to purchase my bike. It was really straightforward and the staff were incredibly helpful when I rang about the delivery. Delivery guy was great too. The bike came fully assembled which I highly recommend. It's my first e-bike and, living in hilly West Wales, it's a real gamechanger!

5
Date of experience: Apr 22, 2025
Patty Baker
Bike did not arrive on day planned

Bike did not arrive on day planned due to system error but once notified the service was excellent

4
Date of experience: Apr 22, 2025
Odette
Great reliable service

First class service and the quality of Bosch display mount is excellent, I'll be using Horizon Micromobility if/when I need further items for my Trek emtb.

5
Date of experience: Apr 22, 2025
GB87
A Pleasure To Do Business With

A Pleasure To Do Business WithHighly Recommended, Excellent Customer Service, Honest & Trustworthy Company.

5
Date of experience: Apr 10, 2025
Pamela Adams
A Pleasure To Do Business With

A Pleasure To Do Business WithHighly Recommended, Excellent Customer Service, Honest & Trustworthy Company.

5
Date of experience: Apr 10, 2025

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