horizonmicromobility.com

4.8
4.8 Based on 369 reviews

Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories...

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Average Rating

4.8

/
5

369 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
5%

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Review Time

Clyde Scott
Great service would use again

Matt and company were great from start to finish .They were helpful.with sorting my purchase through cycle scheme and ordering .. Communication could have been a little better regarding delivery .But the delivery team from the couriers were excellent from James in the office to the guy on the van .The only small thing that let Matt and his team down was the building of my bike .They fitted folding part of the handlebars incorrectly they folded the wrong way ..Easy fix for me though and an easy mistake to make ..

4
Date of experience: May 20, 2025
Levi Long
Great service would use again

Matt and company were great from start to finish .They were helpful.with sorting my purchase through cycle scheme and ordering .. Communication could have been a little better regarding delivery .But the delivery team from the couriers were excellent from James in the office to the guy on the van .The only small thing that let Matt and his team down was the building of my bike .They fitted folding part of the handlebars incorrectly they folded the wrong way ..Easy fix for me though and an easy mistake to make ..

4
Date of experience: May 20, 2025
Stefan Wright
Great communication skills

Great communication skills Fast service

5
Date of experience: May 16, 2025
Eve Coleman
Prompt on time delivery

Prompt on time delivery

5
Date of experience: May 16, 2025
Great communication and customer…

Great communication and customer service from them and they kept me fully informed on all aspects of my order

5
Date of experience: May 16, 2025
Dark_polo
Great communication skills

Great communication skills Fast service

5
Date of experience: May 16, 2025
Prompt on time delivery

Prompt on time delivery

5
Date of experience: May 16, 2025
Great communication and customer…

Great communication and customer service from them and they kept me fully informed on all aspects of my order

5
Date of experience: May 16, 2025
Harwood Butler
Good experience from start to finish on…

Good experience from start to finish on purchase and delivery. Really excellent product so I’m hoping I won’t need to test the repair process.

5
Date of experience: May 07, 2025
Xavier C.
Good experience from start to finish on…

Good experience from start to finish on purchase and delivery. Really excellent product so I’m hoping I won’t need to test the repair process.

5
Date of experience: May 07, 2025

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