i-bidder.com

2.3
2.3 Based on 201 reviews

Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product....

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Average Rating

2.3

/
5

201 Reviews

5 Star
28%
4 Star
5%
3 Star
1%
2 Star
3%
1 Star
62%

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Raphael
The all team working in this auction…

The all team working in this auction are top bussinessguys and they well undestanding customers and look after them .

5
Date of experience: Aug 21, 2024
Helene Brown
WARNING FRAUDSTERS & UNTRUSTWORTHY

A very untrustworthy auction site, thieves and scammers use their auction sites with no repercussions.I encountered serious issues with Auctioneers, I pay and receive nothing! the Auctioneer is FRAUD (supreme auctions) and it is protected by i-bidder, I contacted them by email, phone, and always they promise to email the Fraudster and they put you in square one!!! no protection of any kind, you will waste money and time!!! simple they are PAIN, FRAUD, SCAM, etc...I am not sure if we could take them to a court!Don't buy from this auction platform promise you'll regret it.Update!(Just reach out to our Customer Support team at ~ and they will go above and beyond to assist you!)* I contacted them a lot! they don't CARE, they didn't take any action! it was painful experience, time wasting!

1
Date of experience: Aug 20, 2024
Barb Reed
£400 hole in my bank account

On 19 August I authorised a £200 refundable payment to Charles Taylor Auctioneers so that I could bid in their auction on 22–23 August. I bought nothing. Two payments of £200 were taken, one to Charles Taylor, one to i-bidder. They deny taking the second payment, they claim to have refunded the first one.But I have not had either payment refunded, so there is a gaping £400 hole in my bank account. Charles Taylor refunded £200 on 22 August. i-bidder say they only took a 10p test payment. I've asked Monzo many times to look into this but have yet to have any satisfaction.

1
Date of experience: Aug 19, 2024
Brooks Kelly
Customer service was quick to respond…

Customer service was quick to respond to my query and a satisfactory outcome was achieved.

5
Date of experience: Aug 19, 2024
VR39
Avoid i-bidder – Lack of Accountability and Poor Seller Practices

I strongly advise against using i-bidder if you value your money and time. My experience with this platform has been nothing short of disastrous, resulting in a loss of over £6,000 due to the unethical practices of sellers like Supreme Auctions and Asset Auctions.Issues with Sellers:Asset Auctions: I encountered serious issues with Asset Auctions, where items I bid on and paid for were either missing or incorrectly delivered. Despite numerous attempts to resolve the issues directly with the seller, they were unresponsive and uncooperative, leaving me out of pocket with no recourse.Supreme Auctions: This seller has been even worse. I paid for several lots, including high-value items like a Jacuzzi, which were either not delivered or substituted with cheaper alternatives. Despite numerous attempts to resolve these issues, including legal action, Supreme Auctions has refused to fulfil their obligations or refund my money. Instead, they have tried to manipulate the situation by demanding further payments before releasing goods they are already obligated to deliver.Lack of Responsibility from i-bidder:i-bidder, as the platform facilitating these transactions, has taken no responsibility for the behaviour of these sellers. Their support team has been unhelpful, simply directing me back to the sellers who continue to act in bad faith. i-bidder's failure to enforce ethical standards or provide adequate buyer protection has allowed these rogue sellers to operate unchecked, leaving buyers like myself vulnerable to significant financial losses.Final Verdict:If you are considering using i-bidder, I urge you to think again. The platform does not vet its sellers properly, leaving buyers at the mercy of unethical businesses. The lack of support from i-bidder when things go wrong means that you could end up losing thousands, just as I have.For anyone considering using this platform, beware – the risks far outweigh any potential savings. It's not worth the gamble.

1
Date of experience: Aug 01, 2024
Veronica Parker
Unexplained suspension after 4 years

For some reason after using the site for 4 years , they decided to suspend our account , No email , No phone number that can be contacted , the usual useless live chat that did absolutely nothing . We spent £8700 on the site on thursday , paid the bill then got suspended on friday . Probably spent over £50,000 on there in the last 4 years and they wont even answer the telephone . Useless customer service even when you spend a lot of money with them. Avoid them like the plague .

1
Date of experience: Jul 31, 2024
Eugene Clark
This review is SOOO VERY ACCURATE.....

This review is SOOO VERY ACCURATE.....A very untrustworthy auction siteA very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.Don't buy from this auction platform you'll regret it like I didDate of experience: 19 July 2024DO YOURSELVES A FAVOUR AND STEER CLEAR AT ALL COSTS. SERVICE IS ALIEN TO THEM, THEIR T&CS MEAN ZERO AND THEY ARE POORLY TRAINED AND LIE WHEN THINGS GO WRONG. USE THEN AT YOUR PERIL

1
Date of experience: Jul 22, 2024
Joanne C.
A very untrustworthy auction site

A very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.Don't buy from this auction platform you'll regret it like I did

1
Date of experience: Jul 19, 2024
Cwichelm Anderson
they will rip you off

they will rip you off. Do not trust them

1
Date of experience: Jul 15, 2024
Otis Johnson
Clever system to register with a number of auctioneers

Very easy to register and then to re-register for different auctions

5
Date of experience: Jun 29, 2024

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