idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Mrs Williamson
Disappointed

I renewed with ID, access and service slower than it used to be.

2
Date of experience: Nov 14, 2025
Newbegin Carole
Good reception

Good reception

4
Date of experience: Nov 14, 2025
Mrs Mary Smith
Upgraded my sim

Upgraded my sim. Same price, extra data. What's not to love.Simple to do. New plan was active within an hour

5
Date of experience: Nov 14, 2025
SOPHIE
Been with ID for YEARS (5+ years) and…

Been with ID for YEARS (5+ years) and it’s been amazing. Never ever had any connection issues, and if I’ve had to get hold of customer services they respond very quickly. Very cheap contracts and SIMS so would recommend for anyone.

5
Date of experience: Nov 14, 2025
Mrs S
All fine

All fine. Happy except for one thing. I was charged to call a certain number. After I called this chargeable number I was informed of the charge. Should be before you call, not after.

4
Date of experience: Nov 14, 2025
BEATRICE
Everything is good

Everything is good

4
Date of experience: Nov 14, 2025
Guest
Easy to use

Easy to use, no fuss, can see what I've used,

5
Date of experience: Nov 14, 2025
Alwin Anderton
Easy to follow

Easy to follow. Wide range. Customer friendly.

5
Date of experience: Nov 14, 2025
LOUISE
Why to use iD Mobile

I have been with iD Mobile since I purchased my first smart phone over ten years years ago and an extremely happy with the service they provided. The regular emails with updates and advice are particularly helpful. The range of contracts is wide and affordable for all pockets and requirements.

5
Date of experience: Nov 14, 2025
Jennette
My upgrade offer was terrible

My upgrade offer was terrible. I asked for a better offer. No help. I had to go elsewhere to get a much better deal. Just saying - where is your reward for loyalty ?

1
Date of experience: Nov 14, 2025

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