Review Time
Shocking customer service. Bought a kid’s Xplora watch online and when it arrived I realised it hadn’t been cleared so I had access to the previous child’s photos and messages and we didn’t have access to set it up ourselves. When I brought it back to the shop (Omni) to return it there was zero apology or recognition of the hassle for me, considering I was now back at square one (there wasn’t an option to clear it and get it back to me), not to mention how inappropriate it was that I could see a child’s photos etc. Even when I said I had expected an apology his answer was ‘okay’. I won’t be back.
I have been ordering off CEX for ages. Both online and instore.I bought the batman trilogy off the athlone store last week. They gave me incorrect discs. When I contacted them explaining I live over an hour away I was told I would have to drive all the way back to get it sorted. I can't do that so they stuck me with discs that I can't use when the whole thing was their fault from the start. I dont have much money and the batman trilogy blu ray set was to be a treat for myselfThat i cant enjoy now.Absolutely disgusted.15 quid down the drain
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
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