imagen-ai.com

4.8
4.8 Based on 21 reviews

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Average Rating

4.8

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5

21 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
4%

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Maddi Lee’s Photography
Imagen has completely transformed my workflow! It saves me hours of editing while being trained to e

Imagen has completely transformed my workflow! It saves me hours of editing while being trained to edit exactly how I would. The platform constantly learns from my changes—white balance, exposure, masking, even flash edits—and delivers results that are ready to send to clients with no tweaking. I’ve tried other software, and nothing comes close to Imagen.

Their customer service is exceptional—friendly, responsive, and truly customised to your needs. They’re so beyond helpful every single time!

Imagen is unmatched, constantly improving, staying ahead of other software, and a genuine game-changer for photographers. It lets me edit in my style while giving me more time to do what I love, deliver faster to clients, and meet deadlines with ease. I’ll continue recommending Imagen to anyone looking to save time, elevate their workflow, and deliver consistently amazing results!

5
Date of experience: Mar 01, 2026
Shay Redding
I needed help learning how to use Imagen in my editing workflow. I had a 30 minute google meet with

I needed help learning how to use Imagen in my editing workflow. I had a 30 minute google meet with Max and he taught me the ins and outs of the software and how to get the best results. It was INCREDIBLY helpful!! Great customer service and awesome product.

5
Date of experience: Feb 18, 2026
Scarlet O'Neill
I’ve been using Imagen for almost three years now, and I truly can’t imagine my workflow without it.

I’ve been using Imagen for almost three years now, and I truly can’t imagine my workflow without it. It saves me hours of time that I would otherwise spend glued to my computer.... time I now get to pour back into my business and my life.

What continually impresses me is how they’re always evolving, finding new ways to better support photographers through the software. I’m constantly amazed. Their customer service is equally exceptional. I’ve had the pleasure of working with Erez Ilizirov, who makes every question or curiosity feel genuinely heard and thoughtfully addressed. He’s helped me get the absolute most out of Imagen, and the whole experience feels like a really wonderful, supportive circle. I honestly can’t recommend them enough, and I’ll keep singing their praises wherever I can.

5
Date of experience: Feb 17, 2026
Outstanding Software with Exceptional Support

Imagen AI ranks among the top software solutions we've utilized in our agency. The customer service provided by this platform is truly underrated. Whenever we encounter an issue, they respond promptly or arrange a call with their support team. Recently, we faced a challenge and were connected with a representative who helped us resolve it immediately. We would certainly recommend it to anyone looking to significantly reduce their editing time while benefiting from excellent customer support.

5
Date of experience: Jan 19, 2026
ToE_ZeBlackCrow48
Invaluable assistance provided through video chat

The representative did an outstanding job assisting me with an issue during our video chat meeting. They were very knowledgeable and offered insights into a more efficient workflow, which can also help avoid future problems. I now have a clearer understanding of the platform thanks to their help.

5
Date of experience: Jan 06, 2026
Osbert Clark
Exceptional support for newcomers!

As a new user, I faced difficulties with the culling software, leading to unnecessary costs for over 2,000 images I couldn't deliver. However, a representative patiently listened to my concerns, allowed me to demonstrate my issues via screen share, and helped me troubleshoot. The company is crediting the images back to my account, showcasing impressive customer service. Initially, I thought I might cancel the culling feature, but the representative taught me how to effectively manage the number of images, which will greatly enhance my workflow moving forward. You've earned a loyal customer, and I will certainly recommend this platform to my fellow photographers.

5
Date of experience: Dec 01, 2025
KnoknoLeJackie65
Maximiliano was incredibly supportive!

Maximiliano was incredibly supportive and patient in helping me navigate several processes to address my technical issues. He made me feel like he was just as committed to resolving the problem as I was. I'm still waiting for the issue to be completely fixed, as it's a new error that needs attention from the team behind the scenes. I hope it gets resolved soon! 🤞

5
Date of experience: Dec 01, 2025
Frederick Scott
Max is a lifesaver!

As a newcomer to the platform, I struggled with the culling software, which led to unnecessary costs for over 2,000 images that I couldn't deliver to my clients. Max listened attentively, allowed me to share my screen, and helped me troubleshoot. The company is crediting the images back to my account, demonstrating exemplary customer service. I thought I would cancel the culling feature, but Max showed me how to limit the number of images effectively, which will completely transform my process moving forward. You've secured my loyalty, and I'll be recommending this platform to all my photographer friends.

5
Date of experience: Dec 01, 2025
MT19
Luis provided excellent assistance!

Luis was fantastic and addressed all my inquiries regarding the annual plan!

5
Date of experience: Dec 01, 2025
BB98
Great communication!

Very communicative, easy to upgrade, and supportive when I have questions! This software really helps me maintain consistency and quality across my galleries during peak seasons.

5
Date of experience: Dec 01, 2025

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