Review Time
Stay FAR away. Impact.com feels broken, misleading, and absolutely not worth your time. Impact.com looks professional — until you actually try to use it.Then you discover the truth:Nothing works. Nothing gets reviewed. Nothing makes sense.My Marketplace application was rejected instantly with absurd, false errors like: • “You used a VPN” — completely untrue • “Missing verified media properties” — even though everything was providedIt’s painfully obvious the system just auto-rejects small creators without any real check.No human review, no support, no instructions — just the same copy-paste rejection spam.This platform feels like a black hole for your time and effort. As a small creator, you are treated like you don’t even exist.There are real affiliate networks out there.Impact.com is not one of them.Avoid it. Completely.
This has to be the worst platform ever. I'm surprised the website is still running. Funny thing is, I read reviews here, and I thought "That won't happen to me", lol, it did. They swallowed my $2900, siding with a brand that refused to pay, and they disabled my account.
I need to file a complaint about a brand, but trying to get through has been impossible. The "contact" options requires me to choose my issue, which is fine however once I do this the website continues to default to foreign languages and not give me the option to choose English...I have spent entirely too much time on this and because the company has my home address/info I do not feel safe. This is not acceptable.
I've been using Impact.com for a while, and their customer support is extremely slow. It often takes days to get a reply, and even then, the responses are not very helpful.There are also too many bugs in the system that make it hard to manage affiliate campaigns properly. Scammer affiliates can easily bypass their assigned terms and change them to manipulated ones, and the platform does not prevent or fix this issue quickly.Impact.com could be a great platform if they improved their support speed, fixed these bugs, and took fraud prevention more seriously. But right now, it is a frustrating experience.
I faced some issues with my affiliate account earlier, but the Impact support team reviewed my case, verified my profile, and reactivated my account. I really appreciate their help and effort in resolving the problem. Thanks to Impact for their support and for giving affiliates a fair chance!
Impact affiliate marketing is a scam.I have a $1,000 balance on Im-pact, but I still won't withdraw it. Customer service repeatedly asked me to submit tax information, but after I submitted it and pressed them, they stopped responding to any questions and won't withdraw my balance! I doubt they'll allow me to withdraw it! It's been two months since I've been processing it, and they haven't said they won't allow me to withdraw my balance, but they won't process it! Do not use Impact affiliate marketing!
Awful customer service and communication. Waste of time.I contacted Impact as I wanted to join the Revolut and N26 programs. I already already an account for the Skyscanner program, which I never used, so I could not create another one with the account under the same emailAfter starting communications with mentioning the previous, I was guided to open an account from their new hub MarketplaceTo my surprise, when created the account, N26 and Revolut programs were not there, when you can clearly find on their respective pages they are.After asking way these 2 companies were not there, no reason was given my security and privacy reasons.For all the previos actions, + 2 weeks of emails, sometimes taking more than 5 days to response, showing a very poor reading comprehension and making me explain things again.I am part of 10 affiliate programs with my online project but so far this is the worst one, and I have not even used it yet!
I joined the Klaviyo affiliate program through Impact Radius expecting professionalism and fair treatment, but what I experienced was nothing but scam, cheating, and non-transparency. The published affiliate terms say commissions are earned after 30 days if the customer remains active, but in reality Klaviyo applies hidden rules — only paying on the second month and calculating commission from the lowest subscription amount. None of this was mentioned in the terms I accepted. They reversed my valid conversions without proof, leaving me unpaid despite my investment in ads and content. Impact Radius does nothing to protect publishers, allowing Klaviyo as a brand and advertiser to steal earnings with no accountability. This program is dishonest, unfair, and should be avoided by any serious affiliate.Update: Klayio affiliate program is a complete Scam i Don recomend anyone to join and promoting their products they will steal your money , and the reply of Impact Radius regarding this is totaly not the truth they didn't pay me any commissions from Klaviyo so Becarefull from this scammers
You can be sure that Impact will steal your money at the first opportunity and keep it for themselves. This is a company that fails to fulfill its obligations and is a scam because they are unprofessional and incapable of performing their functions. Check all the reviews on Trustpilot—this is the lowest rating of any company in the world. My issue was never resolved, and I was only forced to do things, provide them with documents, and register accounts, only for them to tell me to wait afterward. And just like the last time, it could take years for me to recover just $200. What do you think will happen if the amount is much larger? Never deal with these liars. PS: They ask you to contact them after leaving a review to show that they care, but it's all a lie and a waste of time. I contacted them twice and waited for a response, but after a year, nothing has changed. Don't write anything here, you don't care!
If we had -5 , we would give that. Please do not waste money with impact.com, they are frauds who will keep extending contract even though you want them to stop and keep sending you invoices. Threaten with legal options. You will get only Junk traffic and big affiliates will ask money to be enrolled again. Do not waste money with impact.com
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