indrive.com

1.6
1.6 Based on 201 reviews

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers...

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Average Rating

1.6

/
5

201 Reviews

5 Star
3%
4 Star
5%
3 Star
14%
2 Star
4%
1 Star
72%

Filtered Reviews

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Review Time

Abdulkarim Ibrahim
Mambo,driver?unanieka?

Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time

3
Date of experience: Mar 04, 2026
Gfinal
This is the worst app to use.

This is the worst app to use.The driver wasted my time; I waited for this driver for over 1 hour, this guy didn't show up. Instead, he clicked on waiting time.I called him twice but he didn't pick his call.

1
Date of experience: Mar 04, 2026
Petro Pieterse
Driver collected package

Driver collected package. The client did not pay him. He has my package and refuse to return it unless I pay his petrol money. Opened a theft case against him.Sout Africa

1
Date of experience: Feb 21, 2026
Osama Shuaib
Rider cancelled after receiving parcel

I booked a courier parcel. The rider picked up the parcel and then cancelled the ride. When I contacted support, there was no option to speak to a human. The AI said they are working to resolve the matter.

1
Date of experience: Feb 17, 2026
Magda Michal
This app is a scam and drivers cheat

This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.

1
Date of experience: Jan 31, 2026
Good option

I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.

5
Date of experience: Jan 18, 2026
ibrahim malima
Not always smooth

I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.

2
Date of experience: Jan 05, 2026
Afaq
Good Experience with Affordable Rides

Overall, my experience with Indrive has been very good.The app is easy to use, fares are reasonable,and I like that I can negotiate they price instead of accepting fixed rates. Most drivers are polite and professional,and rides are usually available on time. Sometimes there are small delays or limited availability,but nothing major. With a few improvements, it could easily be a 5-star service.

4
Date of experience: Dec 23, 2025
Lora alex
Mixed feelings

My experience with inDriver is kinda 50/50.I often compare prices across different apps and choosing the right one depending on the situation I’m a regular taxi user ,so to speak .I use the same apps in different countries,on trips and for travel .sometimes inDrive is my go to app ,sometimes other services are my go to P.S .I’d also like to point out that the one -star reviews posted here are not constructive and don’t reflect reality .The inDrive app can’t have a bad rating ;they all work roughly the same

3
Date of experience: Dec 23, 2025
louati maroua
7asbi alah w naaama l wakil fikom…

7asbi alah w naaama l wakil fikom triple la course c pas possible 9adeh yest8alo nchlh ta5lto ala bolt

1
Date of experience: Dec 15, 2025

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Business Details

  • inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.

    We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.

    inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.

    Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.

    For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.

    Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more

  • language https://indrive.com

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