Review Time
Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time
This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.
I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.
Overall, my experience with Indrive has been very good.The app is easy to use, fares are reasonable,and I like that I can negotiate they price instead of accepting fixed rates. Most drivers are polite and professional,and rides are usually available on time. Sometimes there are small delays or limited availability,but nothing major. With a few improvements, it could easily be a 5-star service.
My experience with inDriver is kinda 50/50.I often compare prices across different apps and choosing the right one depending on the situation I’m a regular taxi user ,so to speak .I use the same apps in different countries,on trips and for travel .sometimes inDrive is my go to app ,sometimes other services are my go to P.S .I’d also like to point out that the one -star reviews posted here are not constructive and don’t reflect reality .The inDrive app can’t have a bad rating ;they all work roughly the same
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inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.
We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.
inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.
Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.
For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.
Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more
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