indrive.com

1.6
1.6 Based on 201 reviews

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers...

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Average Rating

1.6

/
5

201 Reviews

5 Star
3%
4 Star
5%
3 Star
14%
2 Star
4%
1 Star
72%

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Gordon S
Rip off drivers and dangerous

First time using - and the last. Price quoted for ride between two hotels in hurghada was 131egp... But could raise to 160 for better car. Or give an offer at any price. I entered 200, in order to ensure quick service and got a confirmation. However, within minutes,he'd messaged me directly to say that it would be 850. Ended up offering 400 but he insisted on 500 minimum. However, he wouldn't cancel, therefore I couldn't use anyone else. Then when I cancelled myself (he then didn't look bad) and tried to rebook with 400egp, he kept making offers of 500egp+, presumably to stop others from offering .i eventually got a driver who took 30 mins to arrive... Whos car had no seatbelts, and drove like an absolute maniac whilst playing loud local music. Mind blowing. Avoid

1
Date of experience: Nov 08, 2025
Henry Alex
work with indrive

i've been working with indrive for a while and honestly it gets really annoying sometimes.there are decent passengers but some are total nightmare.they're rude,change the destination mid-trip,argue over every cent,and then leave a bad rating.support barely reacts,so you have to handle everything on your own.the app itself is fine,but dealing with such passengers is tough

3
Date of experience: Nov 06, 2025
Sunaina Ayyub
The Flip Side of Working With InDrive

Terrible Service This was my last ride with indrive.I don't want to start my morning waiting for some fck stupifd ass slit forever,then feeling like I'm on a race track and an unsafe driver who's late because of their own errands not mine

2
Date of experience: Oct 30, 2025
douglas
I have never used inride in my life

I have never used inride in my life. somehow they stole my Wise debit card and charged $92 for a fare, I guess, in Guatemala a county that is unlikely to be big enough to even have a charge that is long enough to support such a fare. Wise is sticking with inride.

1
Date of experience: Oct 20, 2025
Zee H
Achraf from Kenitra…

The drivers name is Achraf from Kenitra , morocco. As soon as I got out of the car with two children and my baby, I asked him to open the boot so I can get my baby’s pushchair, he drove off! Went through the app to contact him and he said he’ll return it between 12-2 the next day. When he never showed up I called again but he had blocked me. What sort of a person does that? These drivers are thief’s and dangerous! Stay away from this app. It will go bust conducting business like this. The Moroccan government should take serious action against this company. They did it in Europe against Uber so what’s the probelm with the Moroccan government? Perhaps corruption and backward mentalities!

1
Date of experience: Oct 20, 2025
mike astolfo
INDORACYCLES

INDORACYCLES TOTAL SCAMMERS YOU WILL LOSE ALL YOUR MONEY THEY TOOK ME FOR 5000USD , hopefully paypal will get it back !

1
Date of experience: Oct 13, 2025
martin rollinson
Driver offered fare on the app

Driver offered fare on the app. 6 persons 15 km in Egypt. When he arrived he wanted to get 6 people and driver so 7 people in a 4 seater car. We refused so he offered a second car but the price trebled. Would never use this app again

1
Date of experience: Oct 11, 2025
Mudassar Malik
⚠️ Very Bad Experience

⚠️ Very Bad Experience – Fraud Alert!I had a terrible experience with InDrive. One of their drivers scammed me, and the support team didn’t help properly. It’s really disappointing that such fraud can happen on this platform. I trusted InDrive, but now I’ve lost confidence in their service. Be careful — always double-check your fare and driver details before starting your ride!

1
Date of experience: Oct 05, 2025
Jiren
I want to share my terrible ex⚠️ Very Bad Experience – Fraud by InDrive Driver I want to share my t

I want to share my terrible experience with an InDrive driver who completely scammed me.The app showed that the driver would reach my location in 5 minutes, but he actually arrived after 45 minutes. During that time, I kept calling him again and again. He kept saying that he was new to the area and didn’t know how to follow the map. I decided to be patient, thinking maybe he was genuinely new and confused.But when he finally came, he took the money from me and then cancelled the ride right after that! This was a total fraud because the ride disappeared from the app, and there was no proof left that I had paid him.According to the map, the delivery should have taken 15–20 minutes, but the driver took almost 5 hours to reach. Even after that, he lied multiple times — when I called him after 4 hours, he said he was “on the way,” but clearly, he was not. Later, I found out he even took money from the receiver too, meaning he scammed both sides.I immediately contacted InDrive support, but there was no proper or helpful response. When I tried again, they only gave me the driver’s number after a long wait. When I called him, he kept making excuses and then started cutting my calls.This entire experience was extremely stressful. I had an urgent parcel that needed to be delivered on time, and because of this driver’s fraud, I faced unnecessary delay and loss.I am very disappointed with InDrive. There seems to be no strict verification or action against such drivers. I trusted this platform, but after this incident, I completely lost confidence in their service.I request the InDrive team to take strict action against that driver immediately and improve their customer support system. If they fail to do so, I will make sure to report this fraud case on every platform possible so others don’t face the same issue.Until something is done, I will never use InDrive again and I strongly advise everyone to be careful when booking through this app.

1
Date of experience: Oct 03, 2025
mohamed sadiq
I had a very bad experience with…

I had a very bad experience with InDrive support.I lost my phone in the driver’s car during a trip in Casablanca (25 September 2025, 8:40 AM, Peugeot 208 white, plate starting with A-6, price 36 MAD).I provided all the details (date, time, price, route, vehicle, phone number linked to my account) and explained clearly that my problem is about a lost phone, not my account.Unfortunately, the support team did not help me at all. Instead, they just closed the case quickly and asked me to leave feedback, without solving my issue.This is very disappointing and shows a lack of responsibility. I expected real assistance to contact the driver and recover my phone.

1
Date of experience: Sep 25, 2025

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Business Details

  • inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.

    We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.

    inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.

    Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.

    For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.

    Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more

  • language https://indrive.com

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