indrive.com

1.6
1.6 Based on 201 reviews

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers...

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Average Rating

1.6

/
5

201 Reviews

5 Star
3%
4 Star
5%
3 Star
14%
2 Star
4%
1 Star
72%

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Review Time

Fahad Iftikhar
The driver drove us straight into a…

The driver drove us straight into a worst nightmare of traffic Driver showed up,but maaaan,like 20 minutes late.Then took the worst possible route straight into crazy traffic.Honestly,whole ride was just a headache. Wouldn't call that's a good experience at all.

2
Date of experience: Sep 17, 2025
Bushra awan
Unprofessional behaviour with customers

Very bed customers support services thousands emails I did but no response by indrive helping staff even though they are not talking action through emails they are time pass and enjoying his salares free of cost Matherjaat don't use this service every one

1
Date of experience: Sep 12, 2025
Gabriel Govender
The worst experience the driver went to…

The worst experience the driver went to wrong destination to pick up I told him u at the wrong address he then said f u on the chat and cancel the ride the reason is Indrive don't do criminal checks in south Africa and I have complained to indrive nothing has been done they drive with no fuel in tanks other passenger in car I will never use Indrive again I better get value for my money and pay more.

1
Date of experience: Aug 09, 2025
k0zy200493
Worse service ever

Worse service ever , I have avoid many times not to complaint but this time I have to , most of the driver don't have their own IDs, and today I booked courier to pickup the food and delivery to me and he's just rooming around, food is already cold and he went to the wrong location which is far away , now he has flat tyre , asking me to wait, WTH,

1
Date of experience: Jul 28, 2025
Karlie Wilson
Kuch drivers bht begarit hy inko sharam nhi ATI

Sabse ghatiya app hai fraud hai 15 min wait krwa kar ride cancel kar dete hai har baar. Driver badtameez hai bohat. Uninstall kar do Jo bhi is app ko use kar Raha hai. Fraud hai.

1
Date of experience: Jul 20, 2025
Yasmin Parker
Sabse ghatiya app hai fraud hai 15 min…

Sabse ghatiya app hai fraud hai 15 min wait krwa kar ride cancel kar dete hai har baar. Driver badtameez hai bohat. Uninstall kar do Jo bhi is app ko use kar Raha hai. Fraud hai.

1
Date of experience: Jul 01, 2025
Will Wilson
Crap they are a con…

I will never use again in drive app said 107egp driver wanted 1165egp well I sent him packing the driver said the prices in the app are old prices not my problem and he turned up in a scrap car ive scrapped better cars. I got uber instead.

1
Date of experience: Jun 27, 2025
Russi Powell
I've been using indrive for 3 years now…

I've been using indrive for 3 years now but these past few months the fare rates have increased unreasonably.The app itself was made for safe transport with reasonable and affordable fare.I highly demand that fare rates become affordable again.

1
Date of experience: Jun 22, 2025
Jace Sanders
My belongings had been stolen by the driver

Few days before I gave a parcel to a motorcycle rider. I gave the money and also the parcel. he ran away with the parcel .i m trying to contact with the support staff of the Indrive. But their response is zero . Totally disappointed and disgusting services offered by the Indrive. I need my parcel

1
Date of experience: Jun 18, 2025
Jimmy C.
Horrible experience on 10/6/25 at indrive cabmy wife had to catch duronto…

On 10/6/25 my wife had to catch duronto express from Howrah early morning. I book indrive cab. Driver ask me to cancel booking and pay the same fare.I cancel the booking and avail his cab since we had to catch the train. On arrival at destination driver demand double payment. I refuse his demand but he locked the car door and threat us if we do not pay double he will take us some other area and physically beat us. Being a senior citizen [both] we very much afraid and paid him double fare. Immediately we inform the incidence by app to indrive .Although they assured to resolve the problem now they are asking to contact with driver to resolve the issue. As per my view indrive is very risky service.

1
Date of experience: Jun 10, 2025

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Business Details

  • inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.

    We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.

    inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.

    Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.

    For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.

    Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more

  • language https://indrive.com

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