Review Time
Got scammed by one of their drivers in Colombia and they do absolutely NOTHING but making me send them the same information they already have over and over again!Lazy slobs that don‘t do their job! Hope you don‘t earn a cent more than minimum wage.Won‘t be using this app ever again
indrive does not support credit cards, meaning that passengers have to rely on transferring the money directly to the drivers.In my case, after the ride has ended, I accidentally sent a large amount of money ($2000 USD) to my driver simply because his name stayed in my banking app.I tried to contact the company only to get no solution whatsoever, all they told me is that they can't contact their driver.I tried contacting the owner of the company through Facebook, only to be ignored as well.All of this means that this company is cheap, dangerous and unreliable garbage which does not vet it's drivers. Meaning that you can get kidnapped or killed by your driver and the company will not be able to assist the authorities whatsoever.
Driver Stole My Package & Indrive Support is UnresponsiveI am extremely disappointed with my recent experience using Indrive. On March 9, 2025, I booked a ride to transport a premium vape kit worth R480 for my business. The assigned driver, Unathi (White Ford Fiesta, Reg: CF264109), did not complete the trip properly. Instead, he drove around aimlessly for 64 minutes, refused to answer my calls, and ended the trip at the wrong location—taking my package with him.I immediately contacted Indrive support, expecting swift action. However, their response has been slow and unhelpful, with no clear resolution offered. This is not just unprofessional but outright theft, and the lack of accountability from Indrive is unacceptable.I am demanding the following:1️⃣ A full refund of my stolen package (R480) and trip fare (R50).2️⃣ Immediate action against the driver, including an investigation and permanent ban from the platform.3️⃣ A proper response from Indrive regarding this case, with a commitment to prevent similar incidents.As a loyal Indrive customer with nearly 100 trips, I expected better service. If this is not resolved soon, I will be left with no choice but to escalate this issue legally and publicly.I urge Indrive to take responsibility and ensure consumer protection on their platform. Customers should feel safe and secure when using their services, not be scammed by drivers with no accountability.Looking forward to an immediate resolution.#Indrive #ConsumerRights #ScamAlert #RideHailing #PoorService #Accountability
The worst experience I've ever had. Customer service is not helpful at all. I filed a complaint a week ago against a driver named Hossam who works for them, and no one responded to me. He's a disrespectful and contemptible driver, and no action has been taken against him. They employ someone who looks like a criminal and interferes in matters that are not his specialty.
I met a driver through Indrive by the name of "Muhsin". At first I gave him 5 star as he thinking he is a helpful person who knows around the city and is informative but soon "Muhsin" started to made driving deals outside of indrive stating that indrive drivers are unreliable and untrustworthy. When I discussed my plan to visit lahore through indrive he misled me and told me that indrive drivers harass and threaten their passengers on long drives and are well known for abandoning them mid-trip. Muhsin turned out to be a big scammer and a fraud but I trusted him just becoz I had met him through a reliable app of Indrive. Please beware of fraudulent scammers who try to show they know more than others and know everything. This fraudster Muhsin scammed me for Rs5000 plus Rs6000 in car rent and fuel for a trip to Lahore to which he never showed up. I have the payment proofs via jazz cash. Being new in the city I fell in his evil trap as he said he would take care of booking a comfortable car for the long drive from Islamabad to Lahore. I hope no one falls for the Muhsin kind of fraudsters and scammers that give bad name to the rest of the drivers. I wish I could go back and change his rating from 5 star to zero and let everyone know to stay safe and vigilant of scammers liars and frauds like Muhsin. Below are the pics of the payment transfer for fuel and codes he sent to get the advance payments. The proof of rent payment is also available in WhatsApp messages. Passengers Beaware of frauds like Muhsin.
Driver accepted offer, then instantly messaged asking for more money, when I refused and stated the agreed price the driver continued to abuse me ending the conversation with “go die” I reported this to in drive who’s response was extremely uncaring, providing me with the drivers number and telling me to contact him directly about the issue.. avoid this driver in Luang Prabang.
fraud company ha ya, drivers k sath mil k loot'ty han logo ko, mene inky driver ko kch saman k liye online paisay bhejy or usny paisay la k ride cancel kr de, or ghaib ho gya, ab jb mene indrive ki support pa complain ki to inho na kaha k g hum na driver k against action liya ha wo apki amount wapis kry ga 2,3 ghnto ma, or phr jb mene bad ma dubara rabta kiya k payment wapis ni mili to agy sa dramay shuru kr diye, ab na support pa chat bhi pick ni krty, is sa saf zahir ha k ya mil k loot rhy han
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inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.
We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.
inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.
Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.
For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.
Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more
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