Review Time
I purchased a .99 cent background check from information.com. Little did I know I was also signing up for a 29.99 recurring monthly fee. This information was hidden at the bottom of my receipt, and I missed it. This is the worst kind of deceptive business practice. STAY AWAY FROM THIS COMPANY.
I signed up just to get a background check on myself for I got turned down for a job after my background check and I don't understand why it said it was $.99 then I got a text from my bank thank goodness for TD saying it was fraud they were trying to charge me for an annual 29.99 and this company comes up in their system as fraud. Stay far away from them.
In March, I signed up for the service and used it a few times then cancelled. Payment went through PayPal. On Sunday, I noticed a fee of 29.99 on my bank app from PayPal and didn’t know what it was so I went to PayPal and discovered that despite me canceling in March, they continued to charge me. I called them this morning. The first rep couldn’t find my account and put me on hold and after about 5 minutes the call dropped. The second rep found my account but there was supposedly no record of my cancellation but they will refund this months so they say. Shady business practices.
Scam. Stay away. They lie about their fees. They said it was supposed to be a one dollar search but charged me $30 and signed me up for a monthly subscription that I never authorized. I called them and asked them to make it right and they refused. I disputed it with my credit card company and they are well aware of this scam website. I got my money refunded, closed my credit card and got a new one so they won't try and rob me again. Now the hassle of changing all my auto bill pay subscriptions. The information that they gave me in the search was not accurate at all. I tried to search myself and it was totally inaccurate. This company really needs to be shut down.
Don’t waste even $0.99 on this company. The information they provided for a search was totally inaccurate and useless. After seeing that information I ran several tests on my own information which confirmed that the site is useless and has no credible information. Now I will see how the cancellation process works. After I wrote my initial review I checked my bank transactions and saw where I have been charged $1.00 for the trial period and $35.13 for the full subscription amount. The additional $35.13 should have been charged on May 30 if the subscription wasn’t cancelled prior to that date. I reported the fraud to my card issuer.
This LLC is falsely advertising that it is free...When in fact, they bait you into waiting for a report, that you most likely won't purchase when you realize they want to charge you for it. I think not! They are using that time to get as much info as they can off your phone, while your thinking your getting a free report. We can thank Google for this dumpster fire
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