information.com

2.3
2.3 Based on 154 reviews

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Average Rating

2.3

/
5

154 Reviews

5 Star
32%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
65%

Filtered Reviews

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Review Time

Trish
Hidden cancellation options, I still haven't found a way to cancel my "subscription"

The information wasn't helpful and their cancellation policy is no where to be found. You cannot find how to cancel. Instead you are given a number to call that is only open Monday-Friday during certain hours.This website is a scam!

1
Date of experience: Aug 02, 2025
VICTOR
This is clearly a scam

This is clearly a scam. They were supposed to charge $0.99, but they charged $37.17, which was automatically declined by my card provider). Seconds later they tried the $37.17 again which was also declined. Thank you to my provider Barclay’s.

1
Date of experience: Aug 01, 2025
There website list Only $0.99 for the…

There website list Only $0.99 for the service I got three charges for $0.99 3.99 and $ 35.13 what a bunch of thieves do not use at all.

1
Date of experience: Jul 26, 2025
Evelyn Lewis
Scam!!

Scam!!! Poor business practice. I spent .99 for a simple search for one day was all I was trying to do. Next thing I know Im out $40+ dollars. In less than 4days they took that from me. I wish I done the research prior to using them that this is a common thing. I have emailed them and filed a complaint about the lack of transparency to this "subscription" which you can't cancel online yourself. Use any other website. Avoid this 100%

1
Date of experience: Jul 22, 2025
Lenna
SCAM WEBSITE!! Crooks!

SCAM WEBSITE!!! 5 day trial period .99 cents, I was charges an additional $6.95 after a minute, then they tried charging me $35.00 but my card used stopped that! DO NOT USE THIS WEBSITE!!! Especially through PayPal...

1
Date of experience: Jul 21, 2025
Bonnie Clark
Information LLC Total SCAM

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of April. Then I was charged again in May, June, and July. Because I often choose a PayPal 4 payment method to pay for merchandise I order, I did not notice these charges to my card until today, July 29th. I have requested a full refund of $140.52. I am awaiting the company's reply. Their advertising misrepresents their services. Don't get sucked in like I did.

1
Date of experience: Jul 11, 2025
Charley Patterson
Total scammers

Total scammers, they'll should be in jail.

1
Date of experience: Jul 09, 2025
Clare Howard
Crooks

I tried to pay the .99$ to view and obtain a copy of my report and it told me only .99 cents but when I tried to view my report it attempted to bill me over $35 dollars don't waste your time....

1
Date of experience: Jul 06, 2025
Marigold Adams
It's a money racket

I signed up for the 99¢ trial.The same day I was charged again for $6.99. Three days later I was charged yet again for $35.13.I want it cancelled but haven't gotten a response.If I could give an honest review it would be -5.I wouldn't recommend this site to my worst enemy.

1
Date of experience: Jul 06, 2025
AP34
Not the expected experience.

I had what I feel was a terrible experience with Information.com. When I searched on Google, I saw that it was listed as a source for accessing free public records. However, that turned out not to be the case. I entered all the requested information and waited while they asked me even more questions about the individual I was requesting information about. I was then shown that this individual had government, financial, and police public records on file, with a warning that some of the information might be shocking. Twice, I had to agree that I understood before I could view the information. The only way to access this information, which they call a report, was to provide my email address, which I did. It then took me to a page asking for a $0.99 fee, and at the very bottom, in small print, it stated that by proceeding, I was enrolling in a recurring monthly program that would charge $29.99 per month on the card used for the $0.99 fee. In my opinion this is not free public information. It includes a $0.99 fee for the requested information on this individual and a recurring monthly fee of $29.99. I have written to the site asking for an explanation but have not yet received a response. I will update if or when I hear back from them.

1
Date of experience: Jun 26, 2025

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