Review Time
Such an honest company, when i had a problem with delivery they contacted me and got its solved quicked than you could imagine and got it to me in 2 days, i ride it everywhere i go and the ix3 takes hills, bumps, roads, and pretty much any area you could think of like a breeze
Such an honest company, when i had a problem with delivery they contacted me and got its solved quicked than you could imagine and got it to me in 2 days, i ride it everywhere i go and the ix3 takes hills, bumps, roads, and pretty much any area you could think of like a breeze
I ordered two scooters for my kids’s birthdays, one box came in pretty bad shape. I could tell the damage was from the carrier, not the manufacturer. This resulted in some minor cosmetic damage to the scooter. I reached out and they were extremely helpful. They made sure the scooter worked the way it should, and gave me a refund to compensate for the cosmetic damages. Highly recommend!
This is my 2nd I Scooter. Customer service online is great. They get back to you and when you have recently purchased a scooter they are even faster. I have not had my Ix7 out yet as it the winter time here. I needed more range and this one doubles what the Ix3 gives. The Ix7 is a beast just looking at it. Heavy and well built. I have made a few suggestions for little things and they are going to bring it up at their next meetings. I had to buy longer screws for he mud flap at the rear of the scooter. Customer feedback and listening to your customers is the key to a successful business. The only thing that scares me with so many other items we can buy is where to get it repaired when the day comes. I wish they had a repair depot that serviced these units nearby. I have to drive at least 60 miles to find one when the day comes. It will be a day long event. I will not attempt to try and fix anything on it myself. I have not seen any scooter where I like the design and look better than the I scooter. Others just look flat and boring in appearance. I still to this day do not know where these scooters are made? I am assuming the US? Once I get this baby out on the pavement in about 8 weeks from now, I will be able to give a much better review. More range and the sale is the reason I bought the Ix7. I don't think I will be disappointed in my choice as this is a professional quality model. I look forward to years of going around the trails and cities. The scooter wants you to get out and look around your city and I have found so many trails I did not know existed.
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