Review Time
If I could give minus stars I would.This is a complete scam company. Cheap plastic junk that is not only mini but nothing like the photos they advertise.They should be made to refund all their customers and stop pretending to be in the UK using a co.uk website also. DO NOT PURCHASE.
As per other reviews, I was misled by the website which shows an English family selling their final bits and pieces - everything they show looks beautiful. However what gets sent to you is cheap plastic rubbish which is only suitable for the bin. I complained so much for that I got 70% refunded to me and by that point it was a case of cutting my losses. DO NOT BUY FROM THESE SCAMMERS
Shop does not exist at publicised address. I only wish I'd checked the company out more thoroughly before purchasing through the (actually quite convincing) website. Items arrived but were cheap junk. Advertised as 18K gold, but in reality were cheap plastic pieces of sh*te with not even gold plating. AVOID THESE SCAMMING PRATS.
Scam, using AI photos and sob stories to draw people into buying from what they think is a UK store. The T&C’s on website state items come from China but it’s hidden. They will reply to emails and try and deter people from sending items back saying it will cost £30+. It actually costs £7 with DPD and fully tracked so my advice, send it back. Contact your bank to start the dispute process or if you paid with PayPal or another method contact them. Do not accept a 15% refund because that’s the scam, they’re keeping your money and it’s no deterrent to stop scamming.
I would have chosen no stars, do not buy, this is a fake site. Scammers. Pretend they are from uk, returns items to china . They refuse to send money back, offering 10% 30% . You need to be adamant you want a full refund and a rerurn label. Keep emails and pics of items , your bank will request these as evidence you’ve tried to make contact . company blocked my emails however, they did refund me after all of my emails stated I would report the company as a scam . Do not buy, Not glass products, hard plastic, bits loose inside. No light or lead for lamp to be lite, do not buy.
DO NOT PURCHASE FROM THESE PEOPLE!! They are NOT hand made and are not as expected. The company website gives you an impression of a lovely artisan local family run business and it is not. The item I received (Magical Dog lamp) is an awful product, cheaply made and with a lack of care. It’s a plastic piece of garbage that would be better suited from a car boot sale for 50p!!! I have threatened them with Trading Standards reporting and they are not having any of it. Their reply on email is polite but they are not at all giving way to allowing a full refund with the cost of postage. Scam scam scam!!!!
This is a total scam. The pictures on the site do not resemble the cheap plastic products that arrive. When you try to return they say that you must bear all costs so you are throwing your money away. It is so fraudulent I cannot believe it has not been shut down.
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