Review Time
This company is a total scam, offering huge discounts under the guise of a closing sale—this has been the case for many days now, which is a blatant lie. They present products as handcrafted in the UK, which is false; they are merely plastic imports made in China. Avoid them entirely. They do not address complaints meaningfully; you receive a response but must return the product to China at your own expense, which often exceeds the product’s cost.
Update: After requesting a refund and receiving an unreasonably difficult response, I flagged the issue with my bank. I expressed my belief that the company was acting fraudulently, given their false claims of being local. My bank initiated a chargeback, prompting the company to issue a full refund. I recommend pursuing this route after requesting a refund from the company. I feel I was duped as the product was vastly inferior to what was shown online, and I plan to request my money back, though I’m not optimistic.
This is an outright scam. They lied about closing a shop and simply ship items from China. Yes, you receive a product, but it’s nothing more than a cheap, poorly made version, completely different from what was described and overpriced. I could easily have created this for under £10, not the £34.99 they charged. DO NOT BUY.
Like others i would give it a 0 but cant. I ordered it for my sister for christmas, stupidly didnt check them out as fell in love with it. I finally got it after 2 weeks and was disgusted with a small, yellw, plastic dog. Not handcrafted, more like mass produced in china.I am ramping up my emails and sending them screen shots of your reviews, they have told me to send it back, at MY Cost!!!!! And only offered 20% refund. I will keep going. DO NOT BUY IT IS A SCAM AND A DISPICABLE ONE TOO.
Wish I'd reads reviews before ordering. Like others I thought this was from a UK based family business, all handmade in UK. The item i received was much smaller than what was shown on website and once I put light on, it lasted little over an hour, which makes it financially draining as it would require constant battery changes. It's also made of plastic not glass as I thought from website. These cost £70 for both and are definitely not worth more than a fiver. Do yourself a favor and DO NOT BUT FROM HERE.
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