Review Time
Same as the other reviews. Cheap moulded plastic imports that look nothing like what they are advertising on there website. Never seen hand made. I am just waiting on a response from them.I can say I have found a UK return address on the parcel I received. EdwardUnit 5 Trident WayInternational Trading EstateSouthallLondonUB2 5LF.Just received a reply 10% off as a good will gesture - refused and requested a pre paid returns label
The online information and descriptions suggest this is a family business in the UK producing handmade artisan mugs and lamps, which is unfortunately having to close. The pictures show attractive items, including Tiffany style lamps, many in beautiful animal shapes. On receiving my order I found the supposedly handmade horse's head lamp, which looked beautiful online, was actually a mass produced, ugly, cheap, plastic item, bearing no resemblance to the online photo. The returns label I requested was for a company in China, showing the whole story suggesting an artisan British family business appears to be false and simply designed to persuade you to make a purchase.
Shocking products - not homemade products like the website states. Mass produced, poor quality and nothing like the pictures. I'm yet to receive a response about a refund, my comment on social media about quality has been deleted by the page (as have others) - I am reluctant to return the product as I'm not sure I would even receive the refund.
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