ivycambridge.co.uk

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1 Based on 52 reviews

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52 Reviews

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Anto
Totally a scam...fake refund policy…

Totally a scam...fake refund policy after few seconds from the order, bullshit about the order that they can't do the refund because the order was already processed (order time was evening time). The preparation of the parcel took days before the real shipment so a refund could be possible not like they said. Then it's not Cambridge UK area (also if they use a UK email address) but it's in USA (it has been possible to find out only after the payment). The material arrived from China, so I could buy it straight away from AliExpress at this point. Another fishy thing was that I received the email about the shipment by another shop: "William & Taylor 2"

1
Date of experience: Nov 01, 2025
Mrs Very Grumpy-Customer
Scam company selling not as described…

⁶Scam company selling not as described goods, based in China setting up fake websites. They are using an address of a hairdressers to cover their scam. These are criminals. The police need to investigate as it looks like they are conning people out of money. It's heartbreaking to see that good people have been scammed.

1
Date of experience: Nov 01, 2025
Rob Hodgkiss
SCAM SCAM SCAM

TOTAL SCAM. As per all the other reviews (that I have of course found afterwards), the items received were absolute shit. Nothing like the beautiful (and frankly expensive) stuff on their website. I noticed the "family" in front of their closing store image was AI, but for some reason I put that down to them not liking their photo / not being photogenic. What a plonker Rodney!!!

1
Date of experience: Nov 01, 2025
Gail Carr
Total scam

Total scam. Can something not be done about this?? Surely they are committing fraud. What I received was not even close to what was advertised. I wouldn’t have paid a pound for it! I persevered and got 80% back but it took a lot of very angry emails.

1
Date of experience: Nov 01, 2025
Hazel Harper
Absolute rubbish and plastic thing sent…

Absolute rubbish and plastic thing sent instead of the advertised artisan dog light advertised x

1
Date of experience: Oct 31, 2025
Kim Bearne
Absolutely disgusted

Absolutely disgusted! Item I received bears no resemblance to the item I thought I was purchasing… company makes out its closing down and sells beautiful handmade and unique items… from the UK and hiding behind a UK email address! Reality is a cheap plastic bit of crap that ships from china.. I paid £35 and I am so so angry… returns are also at your own expense so they have you over a barrel, I hope people see this review before they make the same mistake I made! Emails to the company just get replies that repeat the same stuff and they are not interested because they have your money already!

1
Date of experience: Oct 31, 2025
Susie Carter
SCAMMERS Ivy-Cambridge…advert found on Facebook

SCAMMERS Ivy-Cambridge on Facebook. There are scammer’s on Facebook selling lamps who identify as Ivy-Cambridge . However the real Ivy-Cambridge is a Brasserie in Cambridge . I am reportrd about Ivy-Cambridge scammers who sell items that are nothing like the adverts and come from China . The images of the lamps for sale on their Facebook advertising are truly stunning. I ordered 4 as gifts. However I discovered with the tracking number that the so called hand crafted lamps were coming from China. When they arrived I was soooo very shocked and angry at the deceit. The hand crafted Lamps are NOTHING like the advertising images. I’ve since found out the company use AI to trick people . The things that arrived were cheap plastic , rattling marked, very tacky , ugly, battery operated tea lights. They look like toys and are really hideous . I would have never ever purchased them at all had I known what they actually looked like . PLEASE DO NOT order from these people. From my research the address they use from China is reported as being used many times as scammers using different false “company names” images and stories to scam people.

1
Date of experience: Oct 29, 2025
Consumer
Awful quality

Dreadful quality item. Cost a lot if money too! Deserves no stars. Not hand made as website states, just a big scam.

1
Date of experience: Oct 28, 2025
S O'neill
Absolute scam raise a chargrbsck with your credit/debit card

They claim to be a uk business they arent so when Item arrives you cant return it economicallyMy advice: launch a chargeback request with your bank best way to get your money back I told them if they want the item back send me a mailing label or give me a UK address

1
Date of experience: Oct 28, 2025
Ms Trasna Palmer
Do NOT buy from this company

Like your other reviewers I fell for the pictures and quickly spent £87 only to receive nasty Chinese plastic items. Well done Russ for getting 70% back. I only got 20%. I am raising "a dispute" with my credit card and might get my money back from them. I have reported Ivy Cambridge to Trading Standards, Facebook, National Cyber Security Centre and all my friends.

1
Date of experience: Oct 25, 2025

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