japan2uk.com

4.2
4.2 Based on 285 reviews

The UK’s No.1 Japanese TCG & Collectables Store. Over 20,000 Products In Stock. Fast UK Dispatch. Enjoy Authentic Collectables And Worry-Free Shopping Today....

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Average Rating

4.2

/
5

285 Reviews

5 Star
77%
4 Star
1%
3 Star
2%
2 Star
7%
1 Star
13%

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Review Time

JXPREZZO
Most importantly the service of…

Most importantly the service of Japan2UK is unbelievably amazing! They are very fast in their response, very polite and helpful. They helped me correct a shipping issues when I purchased nano blocks (which myself and son love by the way) in order to get it faster so we can build it on holiday together. This has allowed me to create memorable times with my son building Pokemon whilst being on holiday and I thank them for that! I would highly recommend this business and will be buying more item soon! Thank you ☺️

5
Date of experience: Aug 11, 2025
kiaya vickers
Absolutely brilliant. Always left feeling happy.

I always have great experiences with japan2UK. I find they are much more reliable. Yes their prices are more but that’s because they sort out the hassle of extortionate shipping prices and customs etc! The customer service is outstanding. If I’ve ever had any issues they are quick to do whatever they can to fix it and apologise. Very trustworthy, would deffo recommend.

5
Date of experience: Aug 08, 2025
Richard Ainsley
Customer service are amazing

Customer service are amazing, very quick at replying and give you all the fact. Just had a little delay on my delivery, but problem solved in less than 24hrs. Very happy and have shopped many times with Japan2uk much love ❤️

5
Date of experience: Aug 08, 2025
Tyson F.
Excellent company but Royal Mail damaged my package.

Everything about Japan2Uk is excellent, their customer support was great and helped when I entered the wrong email address to get my tracking info to me. The only reason I can’t give 5 stars was that Royal Mail handed me a mess of a package. They hadn’t looked after it at all. Nothing to do with Japan2Uk but careless carriers lead to damaged goods. Luckily the cards were fine but not in as pristine condition as I’d hoped.

4
Date of experience: Jul 26, 2025
Mortimer
Excellent company but Royal Mail damaged my package.

Everything about Japan2Uk is excellent, their customer support was great and helped when I entered the wrong email address to get my tracking info to me. The only reason I can’t give 5 stars was that Royal Mail handed me a mess of a package. They hadn’t looked after it at all. Nothing to do with Japan2Uk but careless carriers lead to damaged goods. Luckily the cards were fine but not in as pristine condition as I’d hoped.

4
Date of experience: Jul 26, 2025
Herbert H.
Very good customer service with fast…

Very good customer service with fast email reply times and really fast delivery times, I would recommend this site 100%. I will definitely be buying from here again

5
Date of experience: Jul 25, 2025
Martinuse57
Very good customer service with fast…

Very good customer service with fast email reply times and really fast delivery times, I would recommend this site 100%. I will definitely be buying from here again

5
Date of experience: Jul 25, 2025
Slick_1220
Awful

Awful. Paid for 24 hour delivery on the Friday and I won't be getting the shipment until Tuesday. Company didn't seem bothered. Needed what I had ordered for the Monday for a charity event but again they where I fased.

1
Date of experience: Jul 21, 2025
Naila J.
Awful

Awful. Paid for 24 hour delivery on the Friday and I won't be getting the shipment until Tuesday. Company didn't seem bothered. Needed what I had ordered for the Monday for a charity event but again they where I fased.

1
Date of experience: Jul 21, 2025
Bram d.
trustworthy

Helped me change details on my order within good time.

5
Date of experience: Jul 18, 2025

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Business Details

  • The UK’s No.1 Japanese TCG & Collectables Store. Over 20,000 Products In Stock. Fast UK Dispatch. Enjoy Authentic Collectables And Worry-Free Shopping Today.

  • email help@japan2uk.com
  • language https://www.japan2uk.com

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