joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Eric Sharp
Adequate quality and surprises

Adequate quality and surprises

5
Date of experience: Nov 08, 2024
Emily
Very good and very fast delivery tnx…

Very good and very fast delivery tnx Joom🥰😀

5
Date of experience: Nov 07, 2024
Faye
I love joom

This is very beautiful

5
Date of experience: Nov 07, 2024
staikdisaou
My query was resolved with 10 minutes

My query was resolved with 10 minutes, they have extraordinary team and support.

5
Date of experience: Nov 06, 2024
Kai Rey
It is a good app and cheap

5
Date of experience: Nov 06, 2024
prb2804
Wrong items received

I received a different item from what I ordered together with others in another colour. The issued was fast resolved. Full refund for the wrong item. With regards the ones with the wrong colour I accepted a 50% refund.

5
Date of experience: Nov 06, 2024
N3il0
Fast customer service that also knows…

Fast customer service that also knows how to make a monetary credit if there is a problem with the product. There is also discretion for the customer. Ali Express does not have good service

5
Date of experience: Nov 06, 2024
Stan Morgan
Pushed out delivery, Late for Christmas

Order arrived today, updating the review!was told order would be here by the 14 Nov, and that it was shipped at the start of November, now told it wont be here till 25 Jan 25, This was a kids Christmas present, no good to anyone!!!

4
Date of experience: Nov 06, 2024
Val Long
I had a difficulty with a package & I…

I had a difficulty with a package & I contacted Joom help where you ask questions. I got very fast replies through out & they done & suggested all possible to trace package. It was lost but I have been assured a refund of the items. To which I have received. Very helpful & polite indeed, highly recommend. Thank you

5
Date of experience: Nov 05, 2024
Carolina Howard
Very quick delivery time (2-3 weeks to…

Very quick delivery time (2-3 weeks to Romania) and the quality of the received products is excellent, as described.

5
Date of experience: Nov 05, 2024

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