josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Average Rating

4.7

/
5

201 Reviews

5 Star
92%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

Kyle Farmer
Sean was really helpful and…

Sean was really helpful and polite.would definitely recommend 😃

5
Date of experience: Dec 21, 2025
M Tariq
When I visited the the store I was met…

When I visited the the store I was met by young man a sale manager MANIK SINGH who was very very helpful and I felt very comfortable dealing with this young man and that helped to make my choice and complete the sale. Your furniture outlet will do good when you have people like MANIK SINGH.to greet you when you enter the premises.

5
Date of experience: Dec 18, 2025
Lindsay
Bought a dining table from JJ which was…

Bought a dining table from JJ which was faulty. They very quickly rectified and replaced it in time for Xmas with no difficulty and good communication throughout. Would definitely use again.

5
Date of experience: Dec 17, 2025
Alicia Rose Gallagher
Matthew was really helpful sorting out…

Matthew was really helpful sorting out a new dining table and chairs for our new house meaning we sit somewhere at Xmas!

5
Date of experience: Dec 17, 2025
Cameron Lennard Spudz
Timely delivery

Timely delivery. Plus they held the sofas for me for ages as I didn't have a place for them yet. Matt was particularly great. Thanks to all at Joseph James.

5
Date of experience: Dec 16, 2025
Susan
Matthew (Stockport shop) was very…

Matthew (Stockport shop) was very helpful in choosing our new sofas and also dining chairs. We were advised that they could provide a battery pack for the reclining sofa as we did not have a socket close by. That was ordered and delivered with our sofas 7 days later as agreed. We received online videos of all furniture prior to delivery so we could see it was all perfect. The furniture was delivered by a Joseph James van and the 2 delivery men removed all packaging and put the furniture in place. The old suit was removed by them also as this had been pre arranged. This was a superb experience.

5
Date of experience: Dec 16, 2025
Sarah
Manik singh was our salesman and we…

Manik singh was our salesman and we could not have asked for better service. He was very polite and had a great sense of humour. He went out of his way to make sure we got our sofa delivered for Christmas. We would definitely return to the store. Thanks Manik

5
Date of experience: Dec 15, 2025
Deezy
Great customer service

Great customer service - would definitely recommend. Manik Singh was amazing and very knowledgeable. So friendly and helpful. Really easy order process and such a great range of furniture, I would definitely come back.

5
Date of experience: Dec 15, 2025
Andrew Arms
Manik was extremely helpful

Manik was extremely helpful, polite and very patient with my wife moving chairs around. What a credit to the store.

5
Date of experience: Dec 15, 2025
S Ryalls
Very helpful staff

Very helpful staff, good selection of sofas and a great price too which makes buying a new sofa affordable. Manik Singh is friendly, knowledgable and extremely helpful for me. Thank you and I have been recommending Joseph James to my family and friends.

5
Date of experience: Dec 12, 2025

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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