Review Time
We have been to the St Helen’s store today for a new sofa we have been in a couple of times and nothing was in what we was looking for but Chris asked us what was we looking for and always went above and beyond to help us but today we got the type of sofa we wanted,Chris went out of he’s way to help us with this made our experience feel relaxed as we didn’t feel rushed or like we needed to buy! We will definitely be back in the future can’t wait for our sofa to arrive! Very polite customer service!
I went with my mum and Aunt, both with mobility issues. The staff were excellent and got them both settled in riser - recliner chairs while I went and looked at what I wanted. The staff couldn’t do enough to help and made the experience very pleasant. We have now had the items delivered and the communication has been brilliant with texts giving details and updates and a call to say they were 20 minutes away.
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
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