josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Average Rating

4.7

/
5

201 Reviews

5 Star
92%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
6%

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Joanne Murray
Brilliant service!

Brilliant service from the Warrington Branch. We bought a 3 seater leather recliner. We dealt with Lucy Green and she was very helpful. We were able to get the delivery date we wanted. The lads that made the delivery were great too. Highly recommended.

5
Date of experience: Mar 16, 2026
Briar
Mat Johnson was really helpful!

Mat Johnson was really helpful!

5
Date of experience: Mar 15, 2026
Sairah Yassir
Matt was very helpful and we got…

Matt was very helpful and we got everything we wanted and weren't expecting to find! Thank you so much!

5
Date of experience: Mar 15, 2026
Matt was a very pleasant host and…

Matt was a very pleasant host and described the different sofa’s well, ultimately leading to us purchasing one. Would come back again.

5
Date of experience: Mar 15, 2026
Janice Cooper
HIGHLY RECOMMENDED Sarah was so lovely and so very helpful…

Sarah was so lovely and so very helpful to my mum (Catherine) whilst choosing and buying her settee, I would highly recommend this shop to buy from, all the staff were so friendly, they even do free delivery, thank you so much.

5
Date of experience: Mar 14, 2026
Debra Owen
Patience is a virtue

Just want to say how fantastic James was with me when I came in to buy a suite. He was so patient, spent loads of time with us, let me move furniture around, helped me to visualise it in my home, provided superb options, advice and really wonderful customer service. Thank you so much. Highly recommend.

5
Date of experience: Mar 14, 2026
Ronald Moores
Just had my sofa's delivered and 100%…

Just had my sofa's delivered and 100% love them great price and quickly delivered, Keith and his team were brilliant assembled them and placed where I wanted them.

5
Date of experience: Mar 08, 2026
Emily
Great service!!

Great service from Matt! Very happy to have left with my dream sofa.

5
Date of experience: Mar 06, 2026
Bernice Owusu Afriyie
Had a very nice reception from Sarah R.

Had a very nice reception from Sarah R.

5
Date of experience: Mar 06, 2026
Anna
Amazing customer service from Leon

I don’t usually write reviews but Leon in Warrington Joseph James was really helpful when we came, and very clued up on sofas so we wanted to shout his praise. Thank you so much! We got our dream sofa.

5
Date of experience: Mar 05, 2026

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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