josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Average Rating

4.7

/
5

201 Reviews

5 Star
92%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

Megan Hurst
Really easy process and the guys in the…

Really easy process and the guys in the shop really chatty and helpful making everything a lot more easier to get the sofa we would wanted! Would recommend to anyone to use Joseph James

5
Date of experience: Jan 31, 2026
Mehran Sarkhosh
We bought a mattress today and Sarah R…

We bought a mattress today and Sarah R helped us she was really helpful

5
Date of experience: Jan 29, 2026
Scfc1883
Sarah R amazing

Sarah R amazing, fast professional and happy

5
Date of experience: Jan 27, 2026
Tabs Wilks
Sarah L was very helpful and lovely she…

Sarah L was very helpful and lovely she was very polite and patient when doing the order she made the experience smooth and easy

5
Date of experience: Jan 20, 2026
Joanna Dudson
Sarah R was very helpful and found us a…

Sarah R was very helpful and found us a real bargain. She was amazing !

5
Date of experience: Jan 17, 2026
Jane Stoppy
Excellent service from showroom to…

Excellent service from showroom to delivery.Ordered on a Saturday and delivered Monday delivery was very good and lads very professional

5
Date of experience: Jan 12, 2026
Martin Wood
Quality bed

Found the product we wanted and at the price we were willing to pay, the bed was good quality and was delivered on the arranged date, the manager matt johnson was helpful and friendly and we would not hesitate to use him and the company again.

5
Date of experience: Jan 12, 2026
Louise Ford
Sarah L was so helpful and kind moving…

Sarah L was so helpful and kind moving chairs to put with the chosen table and making the purchase easy.Eveything was explained clearly and professionaly and made sure we were very clear and very happy.Would absolutely recommend

5
Date of experience: Jan 10, 2026
Jane Stoppy
Very quick to decide and Sarah R was…

Very quick to decide and Sarah R was very helpful. Purchase completed in 20 mins .

5
Date of experience: Jan 10, 2026
Jenna Wright
Potential bankruptcy or liquidation?

Due to their website being down. I am unable to contact these people. It looks like they are going into liquidation as their not paying their bills

1
Date of experience: Jan 04, 2026

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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