justmortgages.co.uk

4.3
4.3 Based on 201 reviews

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Average Rating

4.3

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5

201 Reviews

5 Star
81%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
15%

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Carol Ann
Me and my partner was trying to get on…

Me and my partner was trying to get on the property market and was unsure where to go, we was introduced to Hope who was so friendly and knowledgeable from the start, Hope made us feel at ease straight away, we have had lots of questions and have had them all answered, nothing is to much trouble. We are so lucky to have Hope help us on our mortgage journey we couldn’t be happier.

5
Date of experience: Mar 24, 2025
Patience
Amazing Service & Mortgage Offer Successful

I just want to take a minute to say that Atthar Kazmi from Just Mortgages in Barking has been amazing since the first day I called to speak about my mortgage. The initial call happened exactly a week ago, and now a week later we have our new mortgage offer, as well as a re-mortgage offer too! I can’t believe the pace in which Atthar managed to get us both these offers and the level of professionalism he showed. Out of everything, what really stood out to me was how friendly Atthar is, he kept my mind at ease throughout the process and is still hanging on to help & advice all while the solicitors are completing their work too. This is the first time I have used Just Mortgages, and definitely not the last! Whoever is reading this review, please know that I can genuinely say that you are in good hands with Atthar & his team. Thank you Atthar for all you have done, you have been excellent. Also to add, Atthar kept on top of the mortgage offer and reduced the monthly payments when Halifax dropped the rate. This is what I call going over and beyond for your customers! Thank you Atthar for staying on top of everything, you have truly been amazing.

5
Date of experience: Mar 20, 2025
Lanny
Nadia Rose

We are in the process of viewing and offering on properties and nadia has been an absolute gem. Understanding things such as this can be daunting and difficult but she has been patient and made sure we are certain of the process. She has been quick at responding to our emails/phone calls and has gone above and beyond. We have no doubt that she will eventually get us moved into a new property soon. An asset to the company.

5
Date of experience: Mar 19, 2025
Tristan Harris
Outstanding service!

I had the absolute pleasure of working with Andrew Davidson at Just Mortgages, and I cannot recommend his services highly enough. From start to finish, he was incredibly polite, professional, and knowledgeable, making the entire mortgage process smooth and stress-free.Andrew took the time to understand my needs, explained everything clearly, and was always available to answer any questions I had. His expertise and attention to detail made me feel completely confident that I was in good hands. He truly goes above and beyond to ensure his clients receive the best possible service.If you’re looking for a mortgage advisor who is not only professional but also a pleasure to deal with, Andrew is the perfect choice. I will certainly be recommending him to friends and family!

5
Date of experience: Mar 07, 2025
Wilbur B.
They illegally refused a GDPR Request.

They illegally refused a GDPR Request.Guilty Party is Paul Roberts from Sheffield.I will be escalating this to the Information Commissioners Offer and the Openwork PartnershipPaul claims to live in Sheffield but lists a fake address on his website which is;SR Mailing Ltd, 151 Great Ducie St, Cheetham Hill, Manchester M3 1FBThats fine as I can still sue him at this address as he's provided it and I have screnshots.Wish me luck!

1
Date of experience: Mar 04, 2025
Nick Cook
Definitely not worth £700

My first interaction with Just Mortgages was having a meeting with one of the brokers, we had run through some affordability and she got me a Decision in principal and then vanished and ignored my E-mails.The next Broker I had seemed great to begin with, would reply fast and we managed to get a mortgage offer which was great.I must of got the wrong idea about what Just Mortgages are suppose to bring to the table with their service because I was under the impression they help you get an offer and will be there to help and support through the rest of the process up until I get the keys.Once I had my offer I was ignored for weeks on end on many occasions, as a first time buyer I thought for £700 the service would of been a lot better. Other parties involved in the buying process were also ignored by my broker. I had put this in a complaint but was told this is a great example of good service.Their website clearly state they will 'We liaise with the lender, valuer, estate agent and solicitor to ensure deadlines are met'.Appreciate the fact the mortgage was applied for, but my honest advice to anyone would be to save £700 and apply yourself. This service was not worth £700 at any point. I am Still being ignored now regarding a question about the building insurance.

2
Date of experience: Feb 28, 2025
Victor B.
My second experience with Just…

My second experience with Just Mortgage. Matt Tilbury, provided the utmost professional service, helping me and guiding me through the process. I was provided a solicitor Advantage Property Lawyers, they are the worst company I've ever had to deal with. The lack of understanding and zero respect for customers was beyond a joke from APL.Please avoid APL, for any future solicitor work. Not a pleasent experience.

4
Date of experience: Feb 21, 2025
Alanna Turner
Ravneet Sokhi made our process really…

Ravneet Sokhi made our process really smooth and bearable. She was of great help considering our unique case and immediately preferring options which other brokers had initially said were not available.At the later stages as well where we had to have Emma Rae involved, she was also extremely helpful and Responsive.We will definitely Recommend Ravneet to other buyers.

5
Date of experience: Feb 18, 2025
HORRIBLE expirience with Neil Pearman

HORRIBLE expirience with Neil Pearman. On the day of our first video meeting he was late and he was taking us for other customer Unprepared. He did not know the value of property that was previously provided to him.Advice was given in a rather insulting manner. After checking our income and outgoings it felt like he wanted to get rid of us.Meybe our case was not financially atrractive.This felt rude.Eventually our agreement in principale was approved by one of the banks.Ive asked Neil for a copy of the docuement so I could rewiev the terms and mortgage rate ,to my surprise I was told that lender does not provide mortgage in principale , which was a lie and its a commom knowledge that lenders provide this type of docuements.When I've highlited this point to him his response was that he does not work on Sundays and that he will send our doucmets however it is not worth the paper it is printed on - please see attchaed.After that we had a phone call conversation during the week and Neil was really rude his words were : do you want to go ahead or not !? , also he said that he will be happy not to progess with our case. After this treatment we have decided not go ahead with his services.Dont waste your money and time the whole experience with Neil was horrendous and shocking. We went directly to the bank ,got mortgage approved without any issues.

1
Date of experience: Feb 16, 2025
Henrietta Bell
Best Mortgage Advisor 💯

We had a great experience with Just Mortgage. Andrew Davison provides adequate information/solution to what we needed.I will recommend Just Mortgage to anyone who intends to acquire a property. 100% guarantee 💯 Thank you.

5
Date of experience: Feb 16, 2025

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