justmortgages.co.uk

4.3
4.3 Based on 201 reviews

...

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Average Rating

4.3

/
5

201 Reviews

5 Star
81%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Shaun
Matt Tilbury was brilliant

Matt Tilbury was brilliant. He was professional, patient, and super kind and helpful. He explained things in a clear way that then made sense and he went out his way to help me get to exchange regarding my move. I couldn’t praise him enough!

5
Date of experience: Feb 15, 2025
Rudolph B.
Gavin Poulton at Crystal Peaks

We have used Gavin Poulton’s services a number of times and recommended him to our daughter who has also used his services twice and also a work colleague who also found his services fantastic! He is very knowledgeable and professional, listens and understands your needs and helps you every step of the way. Gavin is very efficient and nothing is too much trouble. Thank you once again Gavin! 5 out of 5!

5
Date of experience: Feb 15, 2025
Thelma Taylor
Delayed by more than 2 months for no reason

Was on track to complete our deal on 20 November but for unknown reasons, Just delayed and dragged out the process, drip feeding requests, being hard to contact, no updates, delayed responses. Because they missed the deadline that they had set, they ended up having to pay for another property valuation which seemed ridiculous as they could have done a desktop valuation or accepted that nothing had changed. (Nothing had). It was incredibly painful and beyond annoying. I have wondered why they were intent on causing these delays but I can’t think of a reason other than incompetence. We finally completed on 14 February nearly three months after their original timetable. Would not recommend!

1
Date of experience: Feb 14, 2025
Bart Coleman
Incompetent and Unprofessional

1. Incompetent advisor, offering loan options as well as the borrowing capbilities nearly half as much as other adviors could do2. Unprofessional attitudes, giving personal opinions on legal advices in terms of mortgage sharing options without being asked for

1
Date of experience: Feb 10, 2025
Charlton Wilson
Roberto really handled all our queries…

Roberto really handled all our queries and gave us solid support. Always a pleasure liaising with him and gave us an amazing impression of Just Mortgages as a company.- Michael & Rozina

5
Date of experience: Feb 05, 2025
MrDemoniak
Excellent service from Andrew

We have worked with Andrew as our mortgage advisor twice now and the service is amazing. He is knowledgeable, professional, patient and gives the best advice. I highly recommend him. If you are looking for mortgage advisor, he is the best person to contact.

5
Date of experience: Feb 05, 2025
Jenna
Outstanding and Honest

Just Mortgages, specifically Roberto Cassamassa is an outstanding and honest mortgage advisor who offers realistic options. He really cares about the individual in a compassionate way, with absolutely no sales pitch. I can highly recommend him. If you are looking for a mortgage, this is the company to approach.

5
Date of experience: Feb 05, 2025
Susanou40
Parmi Chhokar broker service was great.

Parmi Chhokar broker service was great.Very kind person.

5
Date of experience: Feb 04, 2025
Charicraft72_YT
I just had my initial conversation with…

I just had my initial conversation with them, unprofessional and very rude.

1
Date of experience: Jan 16, 2025
Randolph Patterson
Excellent service thank u Andrew

Excellent service thank u Andrew

5
Date of experience: Jan 15, 2025

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