Name: kitple.com
Telephone: 000000000
Rating: 4.2

Hero Powell Guest

Extremely Disappointing Experience with My Order

I ordered a pair of pants from this platform, and it took nearly 4 weeks to arrive, which was quite frustrating. When it finally came, the color was entirely different from what I had chosen online. I quickly requested a return and exchange, but the responses have been slow and unhelpful. I spent $70 expecting reasonable quality and service, but ended up with a product I don’t want and a very poor customer experience. Overall, it wasn’t worth the money or the wait. I would not recommend purchasing from here.

Date of experience: Dec 18, 2025

Samuel C. Guest

2 months ago

Very Disappointing Experience

I ordered a pair of pants from this platform, and it took almost 4 weeks to arrive, which was frustrating. When it finally came, the color was completely different from what I selected online. I immediately requested a return and exchange, but the responses have been slow and unhelpful. I spent $70 expecting decent quality and service, but ended up with a product I don’t want and a very poor customer experience. Overall, not worth the money or the wait. I wouldn’t recommend buying from here.