lacemade.com

3.4
3.4 Based on 371 reviews

LaceMade: Princess Dream Maker LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style....

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Average Rating

3.4

/
5

371 Reviews

5 Star
55%
4 Star
6%
3 Star
3%
2 Star
5%
1 Star
32%

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Review Time

Ariana Johnson
Amazing Corset Brand!

LaceMade is the best brand if you’re looking for failry-like or princess-like outfits. I love their cottage-aesthetic also. They are known for their various corsets. Their product has good materials and the price is also reasonable. Would recommend 10/10!

5
Date of experience: Jun 15, 2024
Miriam Morris
Lacemade is deleting negative reviews on plus & curve

Since the last time I posted my review detailing the pain I've gone through dealing with Lacemade, they've made another goof.This time, they have deleted several negative reviews from their website, including mine. Specifically, on the plus & curve Rose's Smile dress, they deleted the reviews that had photos showing how the cups on the dresses we received as paying customers were extremely small and narrow, and not at all as advertised on their website. This is a very shady and possibly fraudulent business practice.

1
Date of experience: Jun 02, 2024
Don't Waste your Time and Money

STAY AWAY FROM THIS COMPANY! I am starting to think that this Company is a scam and that the positive reviews are fake. According to the Company's shipping policy on the website, orders will be processed within two business days. It has already been more than a week since I have placed my order. I have not received any updates since then. Don't even waste your time and money on this Company. It's not worth it :(

1
Date of experience: May 26, 2024
Collin Brooks
Don’t bother ordering, they won’t help and your items won’t arrive.

Still waiting for my order having been charged and customer services are ignoring me. I shall be making a chargeback with my bank. Don’t bother ordering, they won’t help and your items won’t arrive.

1
Date of experience: May 24, 2024
Tigerlily R.
Robbery!

HORRIBLE customer service! I have ordered 3 dresses and because their sizes are EXTREMELY off, I have requested a return. Been emailing so many times asking for a return label. No reply of course. And today I submitted another return request, I got a message “order not returnable”??? What in the world? This is ROBBERY. You better quickly send me my return label and I ship the order back asap, or else I am going to dispute this to my bank! It’s NONE OF MY FAULT that your size chart is a joke!!!

1
Date of experience: May 09, 2024
KH41
STAY AWAY!

STAY AWAY! I ordered a couple outfits over a month ago. They took the money out of my account. They stated it would be shipped a long time ago. After not receiving a confirmation about my order departing from their warehouse I have contacted customer service numerous times just to be ignored. My order is no where to be found. This company might scam you.

1
Date of experience: May 01, 2024
AB38
Love this brand!

I've had a great experience with all of my orders, the sizing is a bit limited in some dresses as I've had to size up because I'm a D cup, but that is not a deal breaker for me, the fabrics are way better than other brands and their designs are very cute. The only thing missing to be perfect will be "curvy" sizing or elastic chests and more black options with summer casual dresses.

5
Date of experience: Mar 27, 2024
Jane P.
100% disappointing

100% disappointing They never send my order for 3 months and a half, and they’re not even responding for my refund. Seriously disappointed.

1
Date of experience: Mar 17, 2024
Laurence
Their response is very slow

Their response is very slow, I was worried about my order and asked for the size chart, but they didn't reply for a long time. About the dress, I think they need to add more detailed information on that. The peacock dress is not what I expected. Super thin layer and see through inside.

2
Date of experience: Feb 18, 2024
Hervey Rogers
Very slow customer service response

Very slow customer service response. Place an order for nearly 1 month - no response. Then only after 3 emails they came back with a sloppy apologize that its holiday and factory problem, and my order will have extra 15 days. I love the product so I will try my best to get it, but I dont think I will ever return to buy them. Very bad service.

1
Date of experience: Feb 14, 2024

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Business Details

  • LaceMade: Princess Dream Maker
    LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.

  • email Info@lacemade.com
  • language https://lacemade.com

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