Review Time
I ordered a jacket on 12/18/25 and did not receive any communication about its shipping status, which was unexpected given my previous experiences with other sellers who provided prompt updates. After numerous attempts to reach out, I finally heard from a representative. I’ve bought several jackets before without any issues. He informed me the jacket was out of stock and that production would resume on 1/15/26, promising delivery in two weeks. However, after more attempts to contact them, I still received no updates. A friend who tried to order directly from the original seller learned of significant delays. When I mentioned my order, he suggested I check their feedback, which was quite negative. I followed up again but received no response. Based on reviews, this lack of service seems to be a recurring issue with this seller, who takes payment but fails to deliver or communicate. It's puzzling how the original company allows this seller to operate with such poor customer service. I've disputed the charge and plan to contact the original company to report my experience, as it reflects poorly on them. I recommend buying directly from the original seller, as my past experiences with them were positive. The items are not inexpensive and certainly deserve better service. This situation has been very unsatisfactory, and I will not be purchasing from this seller again. I also plan to inform the original company about these issues and encourage them to consider the negative feedback, as it directly impacts their reputation. Notably, this seller has not addressed any negative reviews.
I ordered a jacket on 12/18/25 and received no updates regarding shipping, which was unexpected given my past experiences with other sellers who provided timely acknowledgments and tracking numbers. After numerous emails and phone calls, I finally heard from a representative. I had previously bought several jackets without any issues. He informed me the jacket was out of stock and that production would begin again on 1/15/26, promising delivery in two weeks. However, despite further attempts to reach out, I received no updates. A friend who tried to order directly from the original seller was told of significant delays. When I mentioned my order with this seller, he suggested I check their feedback, which was largely negative. I tried to follow up with the representative again but received no response. The reviews on a feedback platform indicate this lack of service is a common issue with this seller, taking payments without delivering or communicating. It’s baffling how the original company allows this seller to operate with such poor customer service. I've disputed the charge with my credit card provider and plan to contact the original company to report my experience, as it reflects poorly on them. I advise potential customers to buy directly from the original seller, as my past experiences with them were positive and responsive. The products are not cheap and deserve better service. This situation has been very unsatisfactory, and I will not be purchasing from this seller again. I also plan to inform the original company of these issues and suggest they review the negative feedback, as it affects their reputation. Notably, this seller has not responded to any negative reviews.
I placed an order 10 days ago. They do not manufacture their own jackets but sell products from another brand, which can be purchased directly from them. I spoke with a representative a few days ago who assured me he would check on the shipping status. Since then, there has been complete silence. This company does not appear to take their business seriously. I recommend avoiding it.
I want to caution anyone thinking about working with or buying from this seller. My approved affiliate commissions, totaling over $400, have been pending since October 2025, and despite sending multiple emails to their support and sales teams, I have received no meaningful responses. The issue is not just the money; it's the utter lack of professionalism and accountability. A reputable brand should at least acknowledge inquiries and provide updates, yet all my attempts were ignored. Based on my experience, I strongly recommend exercising caution when dealing with this brand, whether as an affiliate or a customer. Their silence and refusal to resolve a simple payout issue are alarming.
I recently had a wonderful shopping experience, and I'm thrilled with my purchase! The owner is very knowledgeable and made the process effortless. I finally got the sheepskin leather jacket I’ve always wanted, and it's absolutely beautiful. The quality is outstanding, and the craftsmanship is excellent. The customer service was remarkable, and the owner truly knows his products. If you seek the best in quality and service, this is the place to shop! Highly recommend!
I just received these gloves, and I am incredibly impressed! The deerskin leather is soft and comfortable right from the start. The fit is perfect, as if they were custom-made for me. Plus, the touchscreen feature works well, so I don’t have to take them off to use my phone. I’ve owned many leather gloves over the years, but these are easily among the best. If you're looking for high-quality, comfortable gloves that live up to the hype, these are the ones!
I truly can't fathom how anyone could leave a negative review unless they were competitors or overly upset about minor issues. My experience with this seller has been exceptional from the beginning. Let me share a story that shows the authenticity and integrity of this business. I spent a weekend searching for a motorcycle vest made in the USA and found this seller. Despite mixed reviews, I decided to give them a chance and placed a rush order. After ordering, I wanted to switch to a different style vest and contacted support. Within an hour, the CEO personally responded with a new discount code and assured me my order would be canceled promptly. When my vest arrived, I inquired about exchanging it for a different size, and the CEO invited me to call him to discuss. We had a great conversation about various topics. It’s rare for business owners to engage this way with customers, and it’s evident they genuinely care about their products and community. I’m now a loyal customer and will continue to order from them.
I find their business practices questionable. As others have noted, many product reviews seem to be written in-house or solicited in exchange for vouchers for positive feedback. They often advertise items at steep discounts but lack the actual products, instead pushing more expensive alternatives with discounts. I encountered this with a vest, where they tried to upsell me on a much pricier option. The original vest I ordered was claimed to be discontinued, yet it remains available on their site at a higher price. When I raised this with customer service, my email was ignored, and I was refunded. It’s unfortunate because they do have quality products, but I won’t return due to the dishonesty and attempts to upsell.
I ordered a horsehide jacket in November, and it arrived at my door within two days! The staff was fantastic, responding to my questions almost immediately. The quality of the material is genuine and impressive. I highly recommend shopping here, as I have extensive experience with different jackets, gloves, and gear, and I will only be using this seller moving forward.
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Legendary Products is the source for genuine quality American made apparel. Every Legendary branded garment we offer has been manufactured in the USA. Our Customers believe in upholding the tradition of purchasing "American Made" Products.
