Review Time
My experience with Leisuregrow, and in particular re my Grillstream BBQ, has been amongst the best customer service I have ever experienced. A prompt, helpful, and useful response which resolved the problem and I was left feeling that my concerns were not only recognised but were being treated as an important issue which they were wanting to resolve.
We spent fortune on a corner unit and 6 seater table with parasol. We bearly used it last summer due to the British weather. This past month we have used it and the parasol will not stay up. The adverts say 3 year warranty but it turns out the parasol is only a year even though its a mechanical fault. Also the weave has popped out on several chairs (thou I have not reported this yet). I cannot recommend this company.
My experience with Leisuregrow, and in particular re my Grillstream BBQ, has been amongst the best customer service I have ever experienced. A prompt, helpful, and useful response which resolved the problem and I was left feeling that my concerns were not only recognised but were being treated as an important issue which they were wanting to resolve.
We spent fortune on a corner unit and 6 seater table with parasol. We bearly used it last summer due to the British weather. This past month we have used it and the parasol will not stay up. The adverts say 3 year warranty but it turns out the parasol is only a year even though its a mechanical fault. Also the weave has popped out on several chairs (thou I have not reported this yet). I cannot recommend this company.
A summer must have! I bought the grillstream 6 burner hybrid coal/ gas bbq a few days ago. Excellent quality. Easy to move around particularly if the grills are removed. Very easy to use- all coal, all gas or part coal part gas side by side. It’s also easy to switch from coal to gas or coal again. The meats are well seared without burning as there is little fat fire flare ups. The company responds very quickly by email when I had a question. I asked about grill lifters and they sent it to me free of charge within 2 days.
A summer must have! I bought the grillstream 6 burner hybrid coal/ gas bbq a few days ago. Excellent quality. Easy to move around particularly if the grills are removed. Very easy to use- all coal, all gas or part coal part gas side by side. It’s also easy to switch from coal to gas or coal again. The meats are well seared without burning as there is little fat fire flare ups. The company responds very quickly by email when I had a question. I asked about grill lifters and they sent it to me free of charge within 2 days.
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LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental care at the forefront, with quality design and functionality.
Our brands:
LG Outdoor, NOMA, NGL, Grillstream, PetfaceSee more
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