leisuregrow.com

4.8
4.8 Based on 269 reviews

LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental c...

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Average Rating

4.8

/
5

269 Reviews

5 Star
91%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Gladys Taylor
No replacement parts available

I had a lovely set of parasol lights 2 years ago and have always been careful to take the batteries out. The battery pack has rusted si I contacted Leisuregrow to a replacement but they don’t supply spare parts so the only option is to buy the unit again costing around £35. Very disappointing 🥺

3
Date of experience: Jun 30, 2025
Noel Brooks
No replacement parts available

I had a lovely set of parasol lights 2 years ago and have always been careful to take the batteries out. The battery pack has rusted si I contacted Leisuregrow to a replacement but they don’t supply spare parts so the only option is to buy the unit again costing around £35. Very disappointing 🥺

3
Date of experience: Jun 30, 2025
Diamond Hughes
Brilliant Customer Service

We purchased a Patio Set and Chairs last year, unfortunately we noticed some of the colouring was coming away or faded on the edges of the chairs. A few message to the retailer and Leisuregrow the problem was rectified by 4 replacement chairs being sent within a few days. Brilliant customer service from a company that cares.

5
Date of experience: Jun 27, 2025
Naomi Clark
disapearing small part by mounting the BBQ

during buildup from the BBQGCB45K a bolt fell on the ground and disappeared due to the kind of bolt ( not metric) i had to call leisuregrow the same day i had an email from DPD that the shipment was on his waysorry i couldn't give you 10 starsArie Vis

5
Date of experience: Jun 27, 2025
Brilliant Customer Service

We purchased a Patio Set and Chairs last year, unfortunately we noticed some of the colouring was coming away or faded on the edges of the chairs. A few message to the retailer and Leisuregrow the problem was rectified by 4 replacement chairs being sent within a few days. Brilliant customer service from a company that cares.

5
Date of experience: Jun 27, 2025
Margo Scott
disapearing small part by mounting the BBQ

during buildup from the BBQGCB45K a bolt fell on the ground and disappeared due to the kind of bolt ( not metric) i had to call leisuregrow the same day i had an email from DPD that the shipment was on his waysorry i couldn't give you 10 starsArie Vis

5
Date of experience: Jun 27, 2025
Patty Smith
Customer service at its best

Very quick response to a request for spare parts for a BBQ, double checked all the details to ensure I was ordering the correct parts. Followed up very quickly with a very reasonable quote, very polite customer service rep on the phone.Customer service at its best.26/06/2025Just to add contacted James for some BBQ parts that we needed for some repairs in our business, same result. I just cannot fault their customer service experience. Many Thanks

5
Date of experience: Jun 26, 2025
Acidlix71
Had questions about my new grill they…

Had questions about my new grill they answered almost immediately to each question and follow up questionVery helpful 10 out of ten

5
Date of experience: Jun 26, 2025
JC23
Had questions about my new grill they…

Had questions about my new grill they answered almost immediately to each question and follow up questionVery helpful 10 out of ten

5
Date of experience: Jun 26, 2025
Cecilia Carter
Customer service at its best

Very quick response to a request for spare parts for a BBQ, double checked all the details to ensure I was ordering the correct parts. Followed up very quickly with a very reasonable quote, very polite customer service rep on the phone.Customer service at its best.26/06/2025Just to add contacted James for some BBQ parts that we needed for some repairs in our business, same result. I just cannot fault their customer service experience. Many Thanks

5
Date of experience: Jun 26, 2025

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Business Details

  • LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental care at the forefront, with quality design and functionality.

    Our brands:

    LG Outdoor, NOMA, NGL, Grillstream, PetfaceSee more

  • email marketing@leisuregrow.com
  • call +4401462744500
  • language https://www.leisuregrow.com

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