lighting-direct.co.uk

4.3
4.3 Based on 870 reviews

Lighting Direct - Browse through our wide variety of outdoor lighting, wall lights, ceiling lights, kitchen lights, bathroom lighting and kitchen lights....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

870 Reviews

5 Star
76%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Ray Long
Having informed Lighting Direct that their Cut 43 Flush Light White was received in an imperfect con

My order for two ceiling lights was safely received without any delay. Unfortunately on examination, the paint or varnish finish on the Cut 43 Flush Light White was found to be unsatisfactory. I am surprised that this was not picked up by Quality Control as the imperfection clearly occurred in the manufacturing process. I hope the light will be replaced promptly.Having reported this matter to the Company and sent a photograph of the imperfect finish, I was delighted to be informed that a replacement light had been sent to me. The replacement arrived within 48 hrs and is in perfect condition. Lighting Direct are to be congratulated for addressing this issue speedily and without any additional costs being charged to the customer.

2
Date of experience: Jul 11, 2022
Mara R.
Nice pair of wall lights at a…

Nice pair of wall lights at a reasonable price. Seen items like it for twice the price maybe more! Paid for delivery in 3-5 days. Turned up next day! Excellent all round.

5
Date of experience: Jul 09, 2022
MastervichoXD15
Super quick delivery

Super quick delivery, I only brought some real cheap lights but can not knock them for the money! Very happy thank you

5
Date of experience: Jul 09, 2022
oigamingplayz80
Never received parcel.

Parcel was delivered to wrong address and I have still not received it, replacement or refund. Lighting Direct will not take responsibility for error made and do not reply to my emails. I shall be pursuing claim through small claims court.Having just read through the list of very bad reviews it appears they are well known for not replying to emails they receive. Looks like after they have taken your money they are not interested anymore.

1
Date of experience: Jul 08, 2022
Alan Brooks
very pleased with my purchased very…

very pleased with my purchased very good value for money i will definitely shop with you again

5
Date of experience: Jul 08, 2022
Drew Fisher
Easy to order

Easy to order . All items in stock Dx delivery came at the delivery time promised .Extremely efficient delivery . Product packed and good quality

5
Date of experience: Jul 08, 2022
Karly M.
All started well…

I ordered from lighting direct but have been billed by Lyco. I was impressed with the site and the products and placed an order and all follow seemed excellent but my orders seems to have disappeared into a black hole. the haulier has sent an update that it is delayed but that was two days ago and I have had no further info from either them of Lighting Direct. Sadly I am not able comment on the quality of the goods, if they arrive I will do so.So I have been asked if I have contacted the correct company, I have and the lights have finally arrived today, 14th July. I think main problem has been with the delivery service, EVRI who originally lost the order. They have ignored various messages sent via the website to deliver to a designated neighbour or safe place. Goods have finally been left with a different neighbour. As I am now on holiday I will find out if they are useful when I return. Only one of my mails to the Lighting Direct team received a response.

3
Date of experience: Jul 07, 2022
Jane Brooks
A very large range of garden lighting

A very large range of garden lighting and a very prompt delivery. I have not as yet fitted my lights but they appear to be of good quality and quite sturdy. I fully recommend Lighting Direct for service and sales.

5
Date of experience: Jul 06, 2022
Huge selection and amazing quality!

I've bought all of the lights in my house from Lighting Direct and have been so pleased with the quality of all of them. Great customer service if there's ever been an issue (only with regards to a few delayed deliveries due to stock issues) and really easy to get in touch with them!

5
Date of experience: Jul 05, 2022
Jaden Powell
A very, very happy customer,

I've had this type of light before, unfortunately I broke the shade on one so I was looking for a replacement so I didn't have to replace both the lights. I seen these online and in a set of 2 a a good price, the delivery was very good and I'm really happy with the lights so much so I'm glad I didn't get a replacement for the one I broke.

5
Date of experience: Jul 05, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More