lighting-direct.co.uk

4.3
4.3 Based on 870 reviews

Lighting Direct - Browse through our wide variety of outdoor lighting, wall lights, ceiling lights, kitchen lights, bathroom lighting and kitchen lights....

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Average Rating

4.3

/
5

870 Reviews

5 Star
76%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
10%

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_Sills_
I was very pleased with the product…

I was very pleased with the product that I ordered. However when it arrived, and I was putting it up, I broke the light casing. I emailed lighting direct to see if I could obtain a replacement, and I was told No, as the units come to lighting direct packaged. This was a bit disappointing to realise there is no aftersales service. In my email to them I was quite honest in saying that I had broken the component, someone less honest than me could have said it was broken on arrival. I had intended to order another 3 similar fittings, but I am now looking around for an alternative supplier. A great shame that poor customer service let them down.

4
Date of experience: Jun 28, 2022
Gabriel Patterson
Excellent service and communication

Excellent service and communication. Very pleased with the flight fittings fabulous quality. Will definitely be buying from this company again.

5
Date of experience: Jun 28, 2022
lannhi
Very poor customer service

Ordered a light fitting the end of April with the bulb that the company recommended. I have been waiting 2 months for the bulb and although they sent me an email recommending an alternative (apparently the bulb ordered is not in stock until August!….) they have now sent me a link to choose an alternative!!! Please - just send me a bulb i have paid for that is suitable for the light fitting I bought!Thank you for taking note of my review - however you are entirely incorrect as you were not at all waiting for my reply hence the delay…you simply did not send me the bulb! However, I received it the day after posting this review. You need to do better!

1
Date of experience: Jun 27, 2022
Nehemiah P.
Excellent service

Excellent service. Product was good value. I can recommend them.

5
Date of experience: Jun 24, 2022
Lawton Powell
Solar coach lamp is excellent

This solar wall lamp seems good quality and is excellent value for money. Gives off a decent light on the patio too!! Only drawback was that the heads on the screws provided to fix the back plate to the wall were too small and "pulled" through. This was easily rectified with larger screws and a couple of washers.

4
Date of experience: Jun 23, 2022
ItzEntity
A quality company

Great company. Really good quality outdoor lights and excellent value.

5
Date of experience: Jun 22, 2022
Sarah Powell
I’m so pleased with my purchase!

I’m so pleased with my purchase! Fantastic quality light and super quick delivery. I have looked at so many different companies for lights but will be starting my searches here for future products.

5
Date of experience: Jun 22, 2022
del46200248
The light I ordered was really quick in…

The light I ordered was really quick in coming I would recommend this company

5
Date of experience: Jun 22, 2022
JT83
Full order not delivered

I ordered 3 lights for next day delivery because I had a builder coming to build me a bookcase and fit these lights the next day. I have received two, with an email saying another will follow. Really not good enough. I paid for next day delivery because I needed 3 of them the next day, not 2!

1
Date of experience: Jun 22, 2022
IS49
searching for exterior lighting

I found the site after searching for exterior lighting. This to be installed on an exposed North facing wall, so had to have a good level of protection against rain. I found a fitting that gave good protection, also a very well designed finish. I then ordered (very easy to navigate the site), with the expectation of receiving delivery at the end of the week, receiving a delivery only 2 days after order being placed. Even more impressive was the fact that I ordered this on Saturday evening, delivered on Monday morning.

5
Date of experience: Jun 21, 2022

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