Review Time
Martin and Luke had to come to fix a blockage that was stopping my Internet from being set up. They knocked on my door told me what they had to do and then continued to work without disturbing me.. After 15 minutes everything fixed and sorted and explained everything to me and cleaned up an left. Fast and efficient work
Engineers arrived on time Luke & Martin were very friendly explained in detail what they would have to do and they set everything up very quickly no mess no fuss
I had an issue with setting up the TV but the customer service was excellent and sorted everything out over the phone
I found the man I spoke to to be very patient, understanding and explain everything in detail and he knew exactly how to fix the problem
Very happy with the experience
I want to highlight both members of the sales team who went above and beyond to assist me, providing detailed explanations about the process and timeline. They are a true asset to the company. The installation was swift and carried out professionally. This is a rising company that I can't recommend highly enough. Give them a chance; you won't regret it.
I had an excellent experience thanks to the team. You wouldn't even notice that some of the garden had been excavated for fiber installation. They were very polite and professional, treating my home with care. Everything is functioning perfectly, and they left the area clean and tidy. These individuals are a true asset to the company.
Both representatives exhibited impressive knowledge and understanding. They were courteous and got to work immediately upon arrival. Everything was completed and connected in under an hour, and they explained everything clearly.
The service has been exceptional. I encountered an issue with the broadband, and the technician was incredibly helpful, walking me through every step to resolve the problem. I appreciated his consistent follow-ups as promised. Overall, the service has been excellent, and I hope it continues this way.
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Fed up with patchy connections and overpromises?
LilaConnect delivers BROADBAND DONE BRILLIANTLY, full-fibre internet that’s fast, reliable, affordable, and built for busy homes and businesses.
No sharing, no buffering, just lightning-fast speeds, and upload performance that leaves the national average in the dust*.
Our customers stick with us because we keep things simple: exceptional service, honest pricing, and a connection they can count on. Whether you’re streaming, working, gaming, or video-calling, LilaConnect keeps you brilliantly connected… every day, every time.
* Ofcom UK Home Broadband Performance Report, March 2023.
FAQ: https://lilaconnect.co.uk/faqSee more
